Bans

Title: Account Permanently Banned Without Reason (TOS: 8) – Please Help

Hi everyone,

I need help regarding my account. Today I tried to log in and got a message saying my account has been permanently closed due to a Terms of Service violation [TOS: 8].

I was shocked because I’ve never cheated, used third-party tools, or broken any rules. I’ve actually just been playing more actively lately, especially in battles. My reaction time has improved, and I’ve been winning a lot of fights – maybe faster than usual. But I feel like the system mistook my legit improvement for cheating.

Could this be a false ban? Has anyone experienced the same?

I’ve sent a support ticket already, but I wanted to share this here in case someone from the team sees it or if other players can share advice.

I’ve invested so much time in this game, and it’s really frustrating to lose everything without doing anything wrong.

Thanks in advance for any help or clarification!

Comments

Elux

Another week another ban STOP CHEATING

Average_Desi

No . You did not get banned because you got better at the game. You got banned because you cheated.

It is not a false ban.

Shamir51

Cue the inevitable.

OP, you have no idea the ridicule you opened yourself up to.

Dashing

I swear I wasn't cheating I face maex and faced pepe faced Andrew in bgs I faced many streamers lost some and lose some I really don't know what is the ban for

Dashing

Yesterday I was try the game on PC and logged in from the mobile with my brother account and played bgs is that considered 3rd party?

Average_Desi

I swear I wasn't cheating I face maex and faced pepe faced Andrew in bgs I faced many streamers lost some and lose some I really don't know what is the ban for

Ahhh a BG's cheater.

Dashing

Friendly bgs I mean trying the controls of the PC not a real game

YodaKaj

Popcorn time

Dashing

I swear I never used mods in bgs I would like from any kabam employee to prove that I was cheating in bgs

Dashing

I am just mysteruim 1 so it's not even impressive it's been week sitting in mysteruim

Elthan

Forum is not the place, no one can help you. Contact the support.

Dashing

I want any kabam employee to tell me that fight is sus I will do it again recorded I don't know what is the reason really guys it's been 10 years playing this game

Dashing

Okay thanks ethan

Sundance_2099

FAFO

Halley

"My reaction time has improved, and I’ve been winning a lot of fights – maybe faster than usual. But I feel like the system mistook my legit improvement for cheating."

I doubt this statement, How fast can it be? Winning a lot? How can it be? The more you climb, the harder it will be

Dashing

It's faster than usual I really am not afraid of something I can record any fight kabam is suspect about it yesterday I did a bullseye fight with hit monkey 50.5k and I swear I wasn't using any mods and did Zola with spot in 33 sec and venom vs r3 kindred 50k they are all hard fights but they are possible high ELO players know it's possible but not from me as a new unknown player my prestige was 29.9k

Average_Desi

It's faster than usual I really am not afraid of something I can record any fight kabam is suspect about it yesterday I did a bullseye fight with hit monkey 50.5k and I swear I wasn't using any mods and did Zola with spot in 33 sec and venom vs r3 kindred 50k they are all hard fights but they are possible high ELO players know it's possible but not from me as a new unknown player my prestige was 29.9k

Could you show the stats of those fights?

Dashing

I really hope I could I only have screen of the fights but the acc is banned I can't see the stats but the hit monkey one was normal highest dmg was 14k I only took dmg bleed from dexing bullseye sp2 and get out 93% I have screen of the fights I can do the fight more and more and more venom fight was RNG spot vs Zola can do it more and more I don't know if these fight leads to opponent reports me pepe told me in his live he first thought my acc was pilot and chat told him to report me he saw the stats and said he is legit and told me you are unknown doing these fights is a red flag what's the problem being good at some fight I am 358 points not that good mid I really don't know I am waiting for the support

Badah

Yesterday I was try the game on PC and logged in from the mobile with my brother account and played bgs is that considered 3rd party?

Perhaps this ban is related to account sharing? That's a bannable ofense as well...

Dashing

I only shared my account with my brother not for content finishing only for fun he is not good at the game as me that's not a reason too to be considered 3rd party

Gamer

I only shared my account with my brother not for content finishing only for fun he is not good at the game as me that's not a reason too to be considered 3rd party

Yes that’s stil banned what you’re in game name

Elux

I only shared my account with my brother not for content finishing only for fun he is not good at the game as me that's not a reason too to be considered 3rd party

Sharing is a bannable it’s against TOS so yeah take it on the chin and dont share

Dashing

My brother is 14 years old I play from his mobile it's like a second mobile for me if my phone is not charged plus it's been
5 years putting my account on his mobile since he is a little child so that's not the reason anyway

Dashing

Dashing fist is my name game

SirGamesBond

I only shared my account with my brother not for content finishing only for fun he is not good at the game as me that's not a reason too to be considered 3rd party

Normally sharing, yes it's against tos.......but that don't get you banned permanently.
Something happened to trigger permanent ban.

Dashing

It's not sharing they should figure out that the game is opened from the same home or the same location it's like I have two mobiles if I have two mobiles it's sharing!!!?

Gamer

It's not sharing they should figure out that the game is opened from the same home or the same location it's like I have two mobiles if I have two mobiles it's sharing!!!?

It sharing if he plays one it regardless.

YodaKaj

It's not sharing they should figure out that the game is opened from the same home or the same location it's like I have two mobiles if I have two mobiles it's sharing!!!?

What other game modes do you play?

Or do you think its from BGs wins?

Did you play Necro recently?

Mixtapevol02

OP you need to do better than this. At least make it a challenge.

Anyway enjoy your ban.

JESUSCHRIST

Your fight time is suspiciously too short for champions that are not capable of doing so reasonably