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Does Kabam Respond to Support Requests over the Weekend?

BarnabasCollinsBarnabasCollins Member Posts: 223 ★
in General Discussion
Just wondering if I'm SOL until next week

Comments

  • ahmynutsahmynuts Member Posts: 9,025 ★★★★★
    Yesn't
  • BarnabasCollinsBarnabasCollins Member Posts: 223 ★
    ahmynuts said:

    Yesn't

    Yes they respond or yes I'm SOL?
  • BringPopcornBringPopcorn Member Posts: 9,617 ★★★★★
    Pretty sure it depends on the issue
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian
    BarnabasCollins said:

    Just wondering if I'm SOL until next week

    Rarely, and only when a) its an emergency and b) it is something they can actually act upon directly.
  • SummonerNRSummonerNR Member, Guardian Posts: 14,662 Guardian
    Watch the issue be something that is just the way the game is (that people here could help explain if so).

    Or part of the banned crowd from illegitimate game clients.

    https://forums.playcontestofchampions.com/en/discussion/396539/anti-cheating-update-for-june-2025#latest
  • smdam38smdam38 Member Posts: 2,348 ★★★★
    I think they just do major updates on Fridays, hope for the best, run for the hills and try to deal with the fallout on Monday.

    Hopefully the mistaken ban wave equals 5000 battlechip compensation.
  • BayouemBayouem Member Posts: 119 ★
    Why do they all have Deadpool as their profile picture?
  • The_0wenpusThe_0wenpus Member Posts: 370 ★★★
    Bayouem said:

    Why do they all have Deadpool as their profile picture?

    That's the current default profile picture. It uses to be Spider-Gwen, then at some point switched to one of the new champs every month for a while.
  • BayouemBayouem Member Posts: 119 ★
    So new forums users are complaining about being wrongfully banned from a game they have played for many years. Sounds about right.
  • AvobdavoAvobdavo Member Posts: 45 ★
    Bayouem said:

    So new forums users are complaining about being wrongfully banned from a game they have played for many years. Sounds about right.

    I just dont know how to change it 🤣
  • AvobdavoAvobdavo Member Posts: 45 ★
    My profile pic i mean
  • BringPopcornBringPopcorn Member Posts: 9,617 ★★★★★
    Yeah I don't think support will respond quicky this weekend...
  • Sceptilemaniac2Sceptilemaniac2 Member Posts: 450 ★★★
    Bayouem said:

    So new forums users are complaining about being wrongfully banned from a game they have played for many years. Sounds about right.

    It's not just new forum users. Check my account. I was suspended for no reason too.
  • BayouemBayouem Member Posts: 119 ★
    Did you receive a seven day ban?
  • Sceptilemaniac2Sceptilemaniac2 Member Posts: 450 ★★★
    Bayouem said:

    Did you receive a seven day ban?

    Yes
  • Average_DesiAverage_Desi Member Posts: 2,734 ★★★★★
    Sceptilemaniac2 said:

    Bayouem said:

    So new forums users are complaining about being wrongfully banned from a game they have played for many years. Sounds about right.

    It's not just new forum users. Check my account. I was suspended for no reason too.
    @willrun4adonut , found 1
  • smdam38smdam38 Member Posts: 2,348 ★★★★
    You guys are trash.

    Something is definitely broken and you guys think you know better.
  • JJ3JJ3 Member Posts: 36 ★
    Bayouem said:

    So new forums users are complaining about being wrongfully banned from a game they have played for many years. Sounds about right.

    I've been playing since 2018 and rarely use the forum
  • johnlaw3742johnlaw3742 Member Posts: 255 ★★
    Sometimes, in my experience at least
  • nonamepersonnonameperson Member Posts: 2 ★
    Last week i submit a report on bg rewards on Saturday morning they reacted on Sunday night according to my timezone
  • The_0wenpusThe_0wenpus Member Posts: 370 ★★★
    Sceptilemaniac2 said:

    Bayouem said:

    Did you receive a seven day ban?

    Yes
    In your app info, what is shown in the "store" section?

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