Many People got banned by mistake this time, please recheck the system

augustfromcn

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

Demonzfyre

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

augustfromcn

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

augustfromcn

They should get warned and let them find the way to download the game from other way. But should not got banned directly. It will ruin the whole alliance due to the AW now need all people to participate.

Demonzfyre

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

augustfromcn

Demonzfyre said:

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

I know people should download the game in google store. But just see the forum now. So many people think they got banned by mistake. It is not the correct thing.

ahmynuts

Demonzfyre said:

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

The galaxy store also has the official game but as far as I know that's the only other one.

我是你的茶

Demonzfyre said:

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

It is not accessible in China

augustfromcn

Don't just do the thing you think it maybe correct. Listen to the players otherwise it will eventually kill the game.

Demonzfyre

我是你的茶 said:

Demonzfyre said:

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

It is not accessible in China

Which is probably the majority of the players that got banned. With Androids, you can download the APK file from a 3rd party website. That's what the post is referring to.

augustfromcn

Kabam really should recheck the system. Many countries can't access Google Store directly. They should not be abandoned.

newp

Agreed

Szilike2011

I was banned for nothing. 7 hours ago worked great. I don't download anithing. I don't use anithing. And I was banned. My game was downoaded from google store one year ago. Please fix the problem.

青山关

对于中国安卓用户相当不友好啊，大部分国内玩家都是通过ourplay这个软件进行下载游玩，现在这种情况，导致我们大批中国用户因为第三方软件被封禁七天这很难受

SmasherM86

I got banned for 1 Month, I just downloaded the game from google play and PC version from Kabam website, did not use any other software to affect the game.

Szilike2011

Demonzfyre said:

我是你的茶 said:

Demonzfyre said:

augustfromcn said:

Demonzfyre said:

augustfromcn said:

Some of my friends got banned today and they certainly didn't do any cheat operation.
According to my obsevation, all of their phone are Android System.
Due to the network issue, we need to download the game in the thrid party game shop instead of Google Store.But it is the correct version and didn't get any profit from that.
I think it is the most likely reason they got banned.
And they were not do it Intentionally.
Please recheck the system.

So you're admitting that you did exactly what they said lol. You can only download the game from Apple or Google. If on PC, then from their website. Those files you downloaded were probably modded APK files. Whether you cheated or not, you've never been able to use a 3rd party site to download the game. Enjoy you ban.

I just propose the probably reason they got banned and I think it is mistake. It will push many people quit the game who never cheated intentionly. It it not the situation which we want to see.

It's not a mistake. You've never been able to download the APK file from anywhere but google or Apple stores.

It is not accessible in China

Which is probably the majority of the players that got banned. With Androids, you can download the APK file from a 3rd party website. That's what the post is referring to.

I downloaded more tha one year from google store. And i was banned to.

Mr_Nandan

I don't think kabam do anything for these annoying situations they made.

Ercarret

It's a tricky situation. I sympathize with people who can't legally access it in their country and then gets banned for trying to get a hold of the game some other route. Still, it's probably impossible for Kabam to determine who uses third-party apps for "legitimate" reasons and who doesn't, and at the end of the day, the mere usage of those apps are still against the TOS. I've been in a similar situation where I got banned for using a third-party app that helped me play the game when I was disabled and couldn't hold/use my phone properly. It sucks but them's the breaks.

Hopefully Kabam finds a way to make the game available to play in a way that doesn't necessitate you to aquire the game via a third party, because unfortunately, that's always going to end up with bans sooner or later.

Malefix

Szilike2011 said:

I was banned for nothing. 7 hours ago worked great. I don't download anithing. I don't use anithing. And I was banned. My game was downoaded from google store one year ago. Please fix the problem.

Me too, i have downloaded from Google. I don't know the reason of my ban

augustfromcn

Some of people downloaded the game from Google Store and got banned.
Many other people got dissapointed and want to quit the game because they didn't know when they would get banned even they didn't do anything.
And many alliance in our community are broken.
If kabam didn't do anything asap, the situation will get worse and you can't control it.