My truth that Recently I got banned for seven days.........and I don't use any third party websites
Kwality2x
Member Posts: 2
Please if someone knows what I am trying to say is I don't use any third party websites i am just grinding those free crystal of the runway event and when I wake up on next day and Open my game i got banned my question is why?.........i am not happy with that if someone is doing those cheating then you need to ban that person's account but why me dude..... that's kind of rude .....I respects kabam services and please don't let that happen to me please 🥺🥺🥺 its my truth.......i am playing this game since 2017 and I love this marvel game since my childhood...and..recent beat grand master to get that thrownbreaker title please let me know in my game account... thnx kabam. 
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Dear Kabam Support Team,
I recently submitted an appeal regarding my account suspension, but I have not received a response yet. I want to clarify that I have never used cheats, mods, or violated the Terms of Service intentionally.
I frequently log into two accounts from the same device to grind, and I suspect this may have triggered an automated flag. If this was the reason for my suspension, I kindly request a review of my account logs to verify that I have been playing fairly.
I understand that your team is busy, but I would really appreciate a response or clarification on my case. If there is any additional information I need to provide, please let me know.
Thank you for your time and assistance. I look forward to your response.
Best regards,
MCOCKY
(SR KFD)in game name