Potential triggers for the anti-cheat system
A lot of people got banned even though they never cheated. Don't be mean to others who are trying to voice their frustrations. I am here to list a few potential triggers.
1. Downloaded google play via apk in order to download the game. Unfortunately for Chinese players or players who use Chinese phones like Huawei and Xiaomi, google play doesn't come by default. Google is blocked in China, they have to download google play via apk in order to get western apps.
2. Used a phone mover app. When switching to a new phone, Android users would use an app to transfer everything (apps and data) over from the old phone to the new one.
3. Used a vpn. This game doesn't work everywhere in the world. If you live or travel to somewhere the game is not supported, you have to use vpn to run it.
All three points apply to me unfortunately.
Lastly, and very likely, this anti-cheat system is full of bugs. I work in tech myself and I know for a fact that most companies run offshore teams to cut costs. A company of Kabam's size is no doubt running offshore teams. While they are cheap, offshore teams are mostly underskilled and incompetent. I don't trust them to release solid features or products.