The unjust ban situation

Legacybro_1

So a lot of players accounts were unfairly banned, i could say that cause mine was too, I have never ever used any illegal software, neither used any third party site to download the game..the worst part of it is we can't even prove our innocence, I'm ready to provide even the screen recordings on my device to prove that I'm not using any mods ..the support system of the game is so pathetic, it just purely shows the incompetence of the game team..I'll also like to adress everyone those who are commenting that you might have cheated, no we have not, I've been playing this game from 7 years and I know what not to do..just because it hasn't happened earlier, dosen't mean it won't happen, no one understands it until it happens to themselves..maybe it didn't effect you, but it is effecting the community in the long run..I am against the cheaters , i know the exhaustion of facing the cheaters, and I'm fine if you mistakenly banned the account, but atleast improve the support system and provide the chance to prove our innocence..I'm beyond disappointed with the team right now

CheeseMaster482

It might feel disappointing but at least look on the bright side, you are only suspended for 7 days instead of permanently banned.

StanleyChristo_0301

Yes, me too - we have nothing to prove our innocence .

smdam38

Do they not remember bringing over the Chinese version of the game and giving them a lot of free stuff and we got mad about it?

Mr_Nandan

StanleyChristo_0301 said:

Yes, me too - we have nothing to prove our innocence .

Only kabam rules acceptable.

smdam38

CheeseMaster482 said:

It might feel disappointing but at least look on the bright side, you are only suspended for 7 days instead of permanently banned.

7 day ban is usually a precursor to permaban

D3X87

I've been playing for 10 years. Never even once cheated. No 3rd party and my game is from google play store. They cheated me out of my account for no reason

smdam38

I’m not disagreeing with that.

It’s a Monday thing unfortunately. I feel sorry for their “help desk” on Monday, because they’re gonna be swamped.

Legacybro_1

smdam38 said:

CheeseMaster482 said:

It might feel disappointing but at least look on the bright side, you are only suspended for 7 days instead of permanently banned.

7 day ban is usually a precursor to permaban

At this point I hope they permanently ban, I will be free from this pathetic piece of game, I they can ban me today for nothing, they can ban someone else for nothing too in the future..

smdam38

And that’s valid.
This was a poorly planned rollout.

I would wait until Monday, when they actually work, to see what happens.