I didn't cheat, so why was my account banned?

NightGhostNightGhost Member Posts: 2
in General Discussion
I downloaded the official PC version from your site and didn’t use any third-party software, except for v2rayN, just to connect to your damn server. And for that, you banned my account — for thirty days! That’s so unfair!

Comments

  • Ericson23Ericson23 Member Posts: 196 ★★
    edited June 8
    Kabam said VPN is not the reason why your account was banned. Ha, it seems that what their management said is not effective.
  • Chief_WiggumChief_Wiggum Member Posts: 219 ★★
    Its not the pc version .. what device do you play on before ? I'm suspecting an android? maybe a Xiaomi ?

    You can get banned for using unoffical clients(clients installed other than approved means) or clients downloaded from sideloaded Google playstores.
  • raskorli1raskorli1 Member Posts: 4 ★
    Chief_Wiggum said:

    Its not the pc version .. what device do you play on before ? I'm suspecting an android? maybe a Xiaomi ?

    You can get banned for using unoffical clients(clients installed other than approved means) or clients downloaded from sideloaded Google playstores.

    Does it mean if you use Xiaomi Phone, you can be banned? I have been wondering since my account got banned over the weekend, what I could have done to warrant such an unfair treatment from Kabam after all these years of investing into the game.
  • SirGamesBondSirGamesBond Member Posts: 7,416 ★★★★★
    raskorli1 said:

    Chief_Wiggum said:

    Its not the pc version .. what device do you play on before ? I'm suspecting an android? maybe a Xiaomi ?

    You can get banned for using unoffical clients(clients installed other than approved means) or clients downloaded from sideloaded Google playstores.

    Does it mean if you use Xiaomi Phone, you can be banned? I have been wondering since my account got banned over the weekend, what I could have done to warrant such an unfair treatment from Kabam after all these years of investing into the game.
    Only when you use xiomi app store to download mcoc.
    I have used xiomi before but I downloaded everything from playstore and not xiomi store.
  • Toproller89Toproller89 Member Posts: 2,032 ★★★★★
    You are lying
  • Kkostis9Kkostis9 Member Posts: 37 ★
    Chief_Wiggum said:

    Its not the pc version .. what device do you play on before ? I'm suspecting an android? maybe a Xiaomi ?

    You can get banned for using unoffical clients(clients installed other than approved means) or clients downloaded from sideloaded Google playstores.

    I'm using xiaomi android, downloaded game from google play store and works till this day
  • MalefixMalefix Member Posts: 9 ★
    I live in Italy, I have a xiaomi with Google preinstalled, I have always played the official version downloaded from Google play store and I was banned. I can't understand what the problem is. Kabam should at least warn and demonstrate that you are cheating before banning
  • PashuPatiPashuPati Member Posts: 2 ★
    edited June 9
    Submit ticket
  • ZilliaxerZilliaxer Member Posts: 106 ★
    PashuPati said:

    Submit ticket

    Useless
  • NightGhostNightGhost Member Posts: 2
    Chief_Wiggum said:

    Its not the pc version .. what device do you play on before ? I'm suspecting an android? maybe a Xiaomi ?

    You can get banned for using unoffical clients(clients installed other than approved means) or clients downloaded from sideloaded Google playstores.

    The Android version I’m using was downloaded from Google Play, and it’s the official one. The only tool I use is a VPN — no third-party software at all.
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