Why is my account be closed！！！！！！
JesseWoo
Member Posts: 3 ★
My Id was closed. I am using the iPhone se2. I am download the app form the iPhone store. I never used the third software . So can you give WHY？
1
Comments
Mainland China user is supposed to able to play this game officially using Iphone with China Apple App store
So you should report to Kabam support with your case.
Btw, please remove your iphone serial number from your screenshot. Nobody would post that in public.
These are the advice that I provided to other Mainland Chinese player as well since online people always have lot of regional/cultural misunderstanding well.
if you are NOT from Mainland China, here are the possible use cases that would possibly get you banned:
1) Idevice (e.g. Iphone, Ipad)- your device is jailbroken, you would still get banned even if you download/updated through Official Apple App Store.
2) Android smartphone- you download/install the apk file from 3rd party site (e.g. apkpure.com), you would get banned because the game must come from Google App Store.
If none of the above, submit ticket to Kabam support for further report.
However, if you are Mainland China, then the case would be more complicated:
1) Android-
the Google Play Store is indeed unavailable in China. This is due to censorship restrictions and regulations in place by the Chinese government. As a result, Chinese users typically rely on local alternatives like the Huawei AppGallery, or third-party app stores such as Tencent MyApp or 360 Mobile Assistant
Google Play 商店在中国确实无法使用。这是由于中国政府的审查限制和监管。因此，中国用户通常依赖于本地替代方案，例如华为应用市场，或第三方应用商店，例如腾讯应用宝或 360 手机助手。
Since mainland China does not have google play store access, if you install it from 3rd party site, it would get you banned.
2) Idevice (e.g. iphone)
Yes, "Marvel Contest of Champions" is available on the Apple App Store in China. The game is accessible within the Chinese App Store, and there are active advertisements for it in the region, according to Sensor Tower. Digital Creative also states that the Apple App Store is available in China and is actively used by millions
Then, if you really installed it through official Apple App store, you should submit a ticket to Kabam support for review.
Also, as per my understanding, people in Mainland China must use Game Accelerator (加速器) to play this game due to Chinese firewall. Every foreigner (perhaps even KABAM themselves) on this forum had cultural/regional misunderstanding about the term game accelerator, and they THOUGHT this is the mod app that can make the player has infinite health in the game. THIS IS WRONG. It’s a legal VPN that only works for certain connections of which the vast majority are for online games.
The reason that they named it as Game Accelerator is because if you mentioned the name of VPN online, that app would IMMEDIATELY banned by Chinese government. So, they named it as Game Accelerator.
Finally, I personally traveled to Mainland China for business/personal purpose. Once you got there, you cannot check your gmail, yahoo mail at all. I tried to use some well known VPN (e.g. Express VPN) and that does NOT work either. if you contact their CS support, they would say their usability is not stable inside China due to the firewall restriction and they provide me some refund on monthly fee (don't trust the express VPN ads online saying that they can be used in Mainland). So, the only way that you can get access to gmail, google, yahoo email in china: I ended up looking for VPN service inside telegram and find the legit Game Accelerator service in China (usually you pay for few days of that VPN service).
Just want to clarify the regional misunderstanding to everyone online.
Note:
I am 10 years Iphone player inside APAC (not lived in Mainland China)
Have lived/studied/worked/traveled globally throughout my whole life (APAC and North America).