My Advice to the 简体中文 user who got banned in the game recently-review yourself 1st

ftang0109ftang0109 Member Posts: 8
Hi all,

This is my game background:
  1. 10 years Iphone player inside APAC (not lived in Mainland China)
  2. Always use one Iphone only and update from official Apple App store.
  3. Have lived/studied/worked/traveled globally throughout my whole life (APAC and North America).
I created this post because I see lot of whining (抱怨) in many similar post.

As a result, these are the advice that I provided to other 简体中文 player as well since online people always have lot of regional/cultural misunderstanding well.

if you are NOT from Mainland China, here are the possible use cases that would possibly get you banned:

1) Idevice (e.g. Iphone, Ipad)- your device is jailbroken, you would still get banned even if you download/updated through Official Apple App Store.

2) Android smartphone- you download/install the apk file from 3rd party site (e.g. apkpure.com), you would get banned because the game must come from Google App Store.

If none of the above, submit ticket to Kabam support for review.

However, if you are from Mainland China, then the case would be more complicated:

1) Android-

the Google Play Store is indeed unavailable in China. This is due to censorship restrictions and regulations in place by the Chinese government. As a result, Chinese users typically rely on local alternatives like the Huawei AppGallery, or third-party app stores such as Tencent MyApp or 360 Mobile Assistant

Google Play 商店在中国确实无法使用。这是由于中国政府的审查限制和监管。因此,中国用户通常依赖于本地替代方案,例如华为应用市场,或第三方应用商店,例如腾讯应用宝或 360 手机助手。


Since mainland China does not have google play store access, if you install it from 3rd party site, it would get you banned.

2) Idevice (e.g. iphone)

Yes, "Marvel Contest of Champions" is available on the Apple App Store in China. The game is accessible within the Chinese App Store, and there are active advertisements for it in the region, according to Sensor Tower. Digital Creative also states that the Apple App Store is available in China and is actively used by millions

Then, if you really installed it through official Apple App store, you should submit a ticket to Kabam support for review.

Also, as per my understanding, people in Mainland China must use Game Accelerator (加速器) to play this game due to Chinese firewall. Every foreigner (perhaps even KABAM themselves) on this forum had cultural/regional misunderstanding about the term game accelerator, and they THOUGHT this is the mod app that can make the player has infinite health in the game. THIS IS WRONG. It’s a legal VPN that only works for certain connections of which the vast majority are for online games.

The reason that they named it as Game Accelerator is because if you mentioned the name of VPN online, that app would IMMEDIATELY banned by Chinese government. So, they named it as Game Accelerator.

Finally, I personally traveled to Mainland China for business/personal purpose. Once you got there, you cannot check your gmail, yahoo mail at all. I tried to use some well known VPN (e.g. Express VPN) and that does NOT work either. if you contact their CS support, they would say their usability is not stable inside China due to the firewall restriction and they provide me some refund on monthly fee (don't trust the express VPN ads online saying that they can be used in Mainland). So, the only way that you can get access to gmail, google, yahoo email in china: I ended up looking for VPN service inside telegram and find the legit Game Accelerator service in China (usually you pay for few days of that VPN service).

Just want to clarify the regional misunderstanding to everyone online.


P.S. Don't post your phone serial number online.. nobody want to see that in public.

Comments

  • SummonerNRSummonerNR Member, Guardian Posts: 14,489 Guardian
    So, “Game Accelerator” in that country is name of a VPN (not an Accelerator type of thing) since using the word VPN itself would be easier flag for country to realize and then make stop from working ?

    Insightful post.

    Those unable to get from native Google PlayStore would still have to download game via other ways like you mentioned.

    And (I assume), if you had used those other methods to download Google PlayStore itself first, and then say you are just using that PlayStore to download the game afterwards. The side-loaded / APK version of PlayStore may be reason itself then, even though you are indeed using that Google PlayStore to get the game from. (?)
  • myanswermyanswer Member Posts: 76

    So, “Game Accelerator” in that country is name of a VPN (not an Accelerator type of thing) since using the word VPN itself would be easier flag for country to realize and then make stop from working ?

    Insightful post.

    Those unable to get from native Google PlayStore would still have to download game via other ways like you mentioned.

    And (I assume), if you had used those other methods to download Google PlayStore itself first, and then say you are just using that PlayStore to download the game afterwards. The side-loaded / APK version of PlayStore may be reason itself then, even though you are indeed using that Google PlayStore to get the game from. (?)

    What the hell? So as a user in mainland China, even if I have searched for some methods to download the Google store and frame from which I want to download MCOC, there still exists possibilities for me to be banned?
    Then what can I do to play mcoc in Android without being banned? Spend another 800$ to buy an iPhone? @Kabam Crashed "
  • ahmynutsahmynuts Member Posts: 8,721 ★★★★★
    edited 5:58PM
    myanswer said:

    So, “Game Accelerator” in that country is name of a VPN (not an Accelerator type of thing) since using the word VPN itself would be easier flag for country to realize and then make stop from working ?

    Insightful post.

    Those unable to get from native Google PlayStore would still have to download game via other ways like you mentioned.

    And (I assume), if you had used those other methods to download Google PlayStore itself first, and then say you are just using that PlayStore to download the game afterwards. The side-loaded / APK version of PlayStore may be reason itself then, even though you are indeed using that Google PlayStore to get the game from. (?)

    What the hell? So as a user in mainland China, even if I have searched for some methods to download the Google store and frame from which I want to download MCOC, there still exists possibilities for me to be banned?
    Then what can I do to play mcoc in Android without being banned? Spend another 800$ to buy an iPhone? @Kabam Crashed "
    Or move, or complain to your government
  • JESUSCHRISTJESUSCHRIST Member Posts: 1,703 ★★★★
    It's unfair to players from China
  • FurrymoosenFurrymoosen Member Posts: 6,213 ★★★★★

    It's unfair to players from China

    It's fair to the game. They can't make special rules for one country just because of their government. If they let them do it, they'd have to let everyone do it. Not a can of worms that should be opened.
  • GroundedWisdomGroundedWisdom Member Posts: 37,382 ★★★★★

    It's unfair to players from China

    Then you need to petition the Chinese government.
  • johnlaw3742johnlaw3742 Member Posts: 236 ★★
    edited 6:29PM

    It's unfair to players from China

    Maybe China is unfair to everyone in China?
  • ahmynutsahmynuts Member Posts: 8,721 ★★★★★

    It's unfair to players from China

    Then you need to petition the Chinese government.
    According to a dm I just received, its racist to say that and you're scum for even thinking that
  • Chunli89Chunli89 Member Posts: 14
    we lost 8 ally members last weekend due to this ban wave...they're all from China. Kabam did what Google/Facebook didn't..Kabam banned China!
  • BeeweeBeewee Member Posts: 577 ★★★★
    Chunli89 said:

    we lost 8 ally members last weekend due to this ban wave...they're all from China. Kabam did what Google/Facebook didn't..Kabam banned China!

    More like china banned china
  • GroundedWisdomGroundedWisdom Member Posts: 37,382 ★★★★★
    ahmynuts said:

    It's unfair to players from China

    Then you need to petition the Chinese government.
    According to a dm I just received, its racist to say that and you're scum for even thinking that
    That's not racist. It's the organization that prohibits Google Play Store.
  • ahmynutsahmynuts Member Posts: 8,721 ★★★★★

    ahmynuts said:

    It's unfair to players from China

    Then you need to petition the Chinese government.
    According to a dm I just received, its racist to say that and you're scum for even thinking that
    That's not racist. It's the organization that prohibits Google Play Store.
    Oh I know. The guy who messaged me doesn't though lol
  • FurrymoosenFurrymoosen Member Posts: 6,213 ★★★★★
    edited 7:50PM
    ahmynuts said:

    ahmynuts said:

    It's unfair to players from China

    Then you need to petition the Chinese government.
    According to a dm I just received, its racist to say that and you're scum for even thinking that
    That's not racist. It's the organization that prohibits Google Play Store.
    Oh I know. The guy who messaged me doesn't though lol
    As I've said to some friends recently about someone on my alliance, that individual seems like they've been dropped on their head several times as a child. The first couple times it was an accident. Then a couple times it was on purpose to try and reverse the effects. Then the last few just out of frustration.
  • BringPopcornBringPopcorn Member Posts: 8,721 ★★★★★
    I only have sympathy for the players in China that are not F2P.
  • smdam38smdam38 Member Posts: 2,106 ★★★★
    ftang0109 said:

    Hi all,

    This is my game background:

    1. 10 years Iphone player inside APAC (not lived in Mainland China)
    2. Always use one Iphone only and update from official Apple App store.
    3. Have lived/studied/worked/traveled globally throughout my whole life (APAC and North America).
    I created this post because I see lot of whining (抱怨) in many similar post.

    As a result, these are the advice that I provided to other 简体中文 player as well since online people always have lot of regional/cultural misunderstanding well.

    if you are NOT from Mainland China, here are the possible use cases that would possibly get you banned:

    1) Idevice (e.g. Iphone, Ipad)- your device is jailbroken, you would still get banned even if you download/updated through Official Apple App Store.

    2) Android smartphone- you download/install the apk file from 3rd party site (e.g. apkpure.com), you would get banned because the game must come from Google App Store.

    If none of the above, submit ticket to Kabam support for review.

    However, if you are from Mainland China, then the case would be more complicated:

    1) Android-

    the Google Play Store is indeed unavailable in China. This is due to censorship restrictions and regulations in place by the Chinese government. As a result, Chinese users typically rely on local alternatives like the Huawei AppGallery, or third-party app stores such as Tencent MyApp or 360 Mobile Assistant

    Google Play 商店在中国确实无法使用。这是由于中国政府的审查限制和监管。因此,中国用户通常依赖于本地替代方案,例如华为应用市场,或第三方应用商店,例如腾讯应用宝或 360 手机助手。


    Since mainland China does not have google play store access, if you install it from 3rd party site, it would get you banned.

    2) Idevice (e.g. iphone)

    Yes, "Marvel Contest of Champions" is available on the Apple App Store in China. The game is accessible within the Chinese App Store, and there are active advertisements for it in the region, according to Sensor Tower. Digital Creative also states that the Apple App Store is available in China and is actively used by millions

    Then, if you really installed it through official Apple App store, you should submit a ticket to Kabam support for review.

    Also, as per my understanding, people in Mainland China must use Game Accelerator (加速器) to play this game due to Chinese firewall. Every foreigner (perhaps even KABAM themselves) on this forum had cultural/regional misunderstanding about the term game accelerator, and they THOUGHT this is the mod app that can make the player has infinite health in the game. THIS IS WRONG. It’s a legal VPN that only works for certain connections of which the vast majority are for online games.

    The reason that they named it as Game Accelerator is because if you mentioned the name of VPN online, that app would IMMEDIATELY banned by Chinese government. So, they named it as Game Accelerator.

    Finally, I personally traveled to Mainland China for business/personal purpose. Once you got there, you cannot check your gmail, yahoo mail at all. I tried to use some well known VPN (e.g. Express VPN) and that does NOT work either. if you contact their CS support, they would say their usability is not stable inside China due to the firewall restriction and they provide me some refund on monthly fee (don't trust the express VPN ads online saying that they can be used in Mainland). So, the only way that you can get access to gmail, google, yahoo email in china: I ended up looking for VPN service inside telegram and find the legit Game Accelerator service in China (usually you pay for few days of that VPN service).

    Just want to clarify the regional misunderstanding to everyone online.


    P.S. Don't post your phone serial number online.. nobody want to see that in public.
    I am curious about point number 1 under iOS devices.

    Is it confirmed that iOS devices that are jail broken are banned?

    It would make sense.
    If so, is it devices that are jail broken now, or any account that ever used a jail broken device?

    Before the “cheat” folk jump on, I haven’t done this and am not banned, just curious.
  • ftang0109ftang0109 Member Posts: 8
    smdam38 said:

    ftang0109 said:

    Hi all,

    This is my game background:

    1. 10 years Iphone player inside APAC (not lived in Mainland China)
    2. Always use one Iphone only and update from official Apple App store.
    3. Have lived/studied/worked/traveled globally throughout my whole life (APAC and North America).
    I created this post because I see lot of whining (抱怨) in many similar post.

    As a result, these are the advice that I provided to other 简体中文 player as well since online people always have lot of regional/cultural misunderstanding well.

    if you are NOT from Mainland China, here are the possible use cases that would possibly get you banned:

    1) Idevice (e.g. Iphone, Ipad)- your device is jailbroken, you would still get banned even if you download/updated through Official Apple App Store.

    2) Android smartphone- you download/install the apk file from 3rd party site (e.g. apkpure.com), you would get banned because the game must come from Google App Store.

    If none of the above, submit ticket to Kabam support for review.

    However, if you are from Mainland China, then the case would be more complicated:

    1) Android-

    the Google Play Store is indeed unavailable in China. This is due to censorship restrictions and regulations in place by the Chinese government. As a result, Chinese users typically rely on local alternatives like the Huawei AppGallery, or third-party app stores such as Tencent MyApp or 360 Mobile Assistant

    Google Play 商店在中国确实无法使用。这是由于中国政府的审查限制和监管。因此,中国用户通常依赖于本地替代方案,例如华为应用市场,或第三方应用商店,例如腾讯应用宝或 360 手机助手。


    Since mainland China does not have google play store access, if you install it from 3rd party site, it would get you banned.

    2) Idevice (e.g. iphone)

    Yes, "Marvel Contest of Champions" is available on the Apple App Store in China. The game is accessible within the Chinese App Store, and there are active advertisements for it in the region, according to Sensor Tower. Digital Creative also states that the Apple App Store is available in China and is actively used by millions

    Then, if you really installed it through official Apple App store, you should submit a ticket to Kabam support for review.

    Also, as per my understanding, people in Mainland China must use Game Accelerator (加速器) to play this game due to Chinese firewall. Every foreigner (perhaps even KABAM themselves) on this forum had cultural/regional misunderstanding about the term game accelerator, and they THOUGHT this is the mod app that can make the player has infinite health in the game. THIS IS WRONG. It’s a legal VPN that only works for certain connections of which the vast majority are for online games.

    The reason that they named it as Game Accelerator is because if you mentioned the name of VPN online, that app would IMMEDIATELY banned by Chinese government. So, they named it as Game Accelerator.

    Finally, I personally traveled to Mainland China for business/personal purpose. Once you got there, you cannot check your gmail, yahoo mail at all. I tried to use some well known VPN (e.g. Express VPN) and that does NOT work either. if you contact their CS support, they would say their usability is not stable inside China due to the firewall restriction and they provide me some refund on monthly fee (don't trust the express VPN ads online saying that they can be used in Mainland). So, the only way that you can get access to gmail, google, yahoo email in china: I ended up looking for VPN service inside telegram and find the legit Game Accelerator service in China (usually you pay for few days of that VPN service).

    Just want to clarify the regional misunderstanding to everyone online.


    P.S. Don't post your phone serial number online.. nobody want to see that in public.
    I am curious about point number 1 under iOS devices.

    Is it confirmed that iOS devices that are jail broken are banned?

    It would make sense.
    If so, is it devices that are jail broken now, or any account that ever used a jail broken device?

    Before the “cheat” folk jump on, I haven’t done this and am not banned, just curious.
    This is my guess since the Kabam TOS is extremely long:

    https://kabam.com/terms-of-service/

    In high level, my guess is that Kabam did not want the game to run on any OS that has vulnerabilities, including IOS that had been jail broken. Also, jailbreak allow ISO user to install non-officially approved app.<---this is what Kabam would ban.</b>

    Definition of IOS Jailbreak:

    iOS jailbreaking is the use of a privilege escalation exploit to remove software restrictions imposed by Apple on devices running iOS and iOS-based[a] operating systems. It is typically done through a series of kernel patches. A jailbroken device typically permits root access within the operating system and provides the right to install software unavailable through the App Store. Different devices and versions are exploited with a variety of tools. Apple views jailbreaking as a violation of the end-user license agreement and strongly cautions device owners not to try to achieve root access through the exploitation of vulnerabilities.[1]

    While sometimes compared to rooting an Android device, jailbreaking bypasses several types of Apple prohibitions for the end-user. Since it includes modifying the operating system (enforced by a "locked bootloader"), installing non-officially approved (not available on the App Store) applications via sideloading, and granting the user elevated administration-level privileges (rooting), the concepts of iOS jailbreaking are therefore technically different from Android device rooting.


    I guess Kabam would ban Android rooting as well:

    Rooting is the process by which users of Android devices can attain privileged control (known as root access) over various subsystems of the device, usually smartphones and tablets. Because Android is based on a modified version of the Linux kernel, rooting an Android device gives access to administrative (superuser) permissions similar to those on Linux or any other Unix-like operating system such as FreeBSD or macOS.

    Rooting is often performed to overcome limitations that carriers and hardware manufacturers put on some devices. Thus, rooting allows the users to alter or replace system applications and settings, run specialized applications ("apps") that require administrator-level permissions, or perform other operations that are otherwise inaccessible to a normal Android user. On some devices, rooting can also facilitate the complete removal and replacement of the device's operating system, usually with a more recent release of its current operating system.


    Of course, this is all up for KABAM clarification.
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