You must have done a quest on a different difficulty once.
(or entered it once, thinking you were just previewing it, and exited back out, as someone else just mentioned).
Or were you in a quest once when game crashed (ie, when Platform provider services servers went down for lots of companies yesterday.) and were you kicked out of it once game came back online ?
Send a Support Ticket, they can maybe see if that was the case, or if you messed up somewhere.
Comments
(or entered it once, thinking you were just previewing it, and exited back out, as someone else just mentioned).
Or were you in a quest once when game crashed (ie, when Platform provider services servers went down for lots of companies yesterday.) and were you kicked out of it once game came back online ?
Send a Support Ticket, they can maybe see if that was the case, or if you messed up somewhere.
https://help.kabamsupport.com/hc/en-us/requests/new