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Two accounts linked to Kabam

ShakkTheMacShakkTheMac Member Posts: 1
in General Discussion
Somehow I have two accounts linked to Kabam and when I purchased from the store it goes to the newest account. Is there a way to delete the new account so that my purchases go to my main account or at least a way to switch it?

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  • RoggamRoggam Member Posts: 220 ★
    As long as you know your account conception dates and first purchase date and amount on each, support will make all your wildest dreams come true!
  • DNA3000DNA3000 Member, Guardian Posts: 21,033 Guardian
    ShakkTheMac said:

    Somehow I have two accounts linked to Kabam and when I purchased from the store it goes to the newest account. Is there a way to delete the new account so that my purchases go to my main account or at least a way to switch it?

    That seems unlikely. The account that is "linked" to a Kabam ID is the game account you sign in to when you log in with that ID. There can only be one of those. Store purchases you make with that email address should go to the game account you log into when you log into the game with the same ID. What makes you think you have two game accounts linked to the same ID? Is it the case that when you log into the game with that ID you end up with one game account, but when you purchase from the web store the purchases end up in a different game account?

    If so, you need to contact support. Although to be honest, I'd like to know if that's the case as well, as that shouldn't be possible.
  • SummonerNRSummonerNR Member, Guardian Posts: 14,662 Guardian
    If you have 2 different Kabam ID's, each with different email addresses (which is your login username, an email address), and you use one of them to log into WebStore to purchase stuff, you have to login to the WebStore with the matching Kabam ID (email/username) that you want the stuff to go to.

    This may be different from the login email that you use for your FORUM account.

    -OR- if you really do use the same email address for 2 game accounts, it can only be done if one of them is using GameCenter or GooglePlay, and that Apple/Google 3rd party login method might be using the same underlying email address as your other account which is an actual Kabam ID.

    But in those cases, you can NOT buy stuff from WebStore for your Apple/Google login method game account. It would go to the account that uses that email as a Kabam ID game account.
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