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Got the wrong champion out of a paragon crystal

My issue seems to be pretty unique all thing's considered.I rolled a paragon about a week ago and the reel landed on a 7 star patriot but what I got instead was a 7 star man-thing.Messaged support about it but they not only refused to do anything citing fairness but also bit tried to convince me that I should be satisfied regardless of the outcome.Then promptly marked my ticket as solved.
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And then this
but somehow that champ went missing and you suddenly have a man-thing you swore you didn't have before, that's one thing. Was the champ pictured under Congratulations! Champ found actually Patriot, or did the selector roll over patriot and you got man-thing in the Champ Found?
Either way, screen grab everything. Takes a press of a button.
That could be part of the same malfunction. As the poster above noted, if you saw in the alliance chat that you actually pulled Patriot instead of Man-Thing, that might suggest a server-side bug Kabam could investigate. But client-side bugs, if they happen (and I haven't heard of this one before) are things Kabam can't verify, and so cannot fix from just a report of such.
And then this shower me getting patriot
And you are totally right on the fact that I should have screen grabbed everything.I didnt I and its totally fair if I dont get anything outta this because of that
Most likely is that as reel was slowing to a stop, it was last showing you Patriot and then your device either glitched, lagged, etc, so that when it actually was showing you the FINAL outcome either you had to restart the game, or you didn’t see it roll over at the end to Man-Thing.
Long delay between when wheel seemingly stopped, and when the pop-up came showing you the actual champ and all the stuff with it (for Dup, or New, etc).
Whether you actually saw it give you Man-Thing, or did you only see that in the Alliance Feed pane afterwards ?