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EOP grief incarnate Dormammu

So I'm currently completing the carina challenge in EoP grief incarnate with tigra and jabari. Got to dormammu and when i heavy him with degen on me, it's supposed to transfer to him with 1000% potency but is instead giving me that damage.
Now I have spent a lot of time and resources getting to the 2nd last fight and don't want to quit and put that all to waste. Not sure what to do and kabam support hasn't been very helpful at all too.
Can anyone shed any light on next steps and if I quit will I get any compensation for my efforts?
Now I have spent a lot of time and resources getting to the 2nd last fight and don't want to quit and put that all to waste. Not sure what to do and kabam support hasn't been very helpful at all too.
Can anyone shed any light on next steps and if I quit will I get any compensation for my efforts?
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