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Hey KABAM how can I email you

CoachAingeCoachAinge Member Posts: 5
in Bugs and Known Issues
3:01PM
I cannot sign in to contact KABAM?! I’m not allowed or permitted to send an email to KABAM because it signs me out, sends me somewhere else to sign in anden WILL NOT ALLOW ME TO SIGN IN?! Nope that’s not it, that doesn’t work, how can I get hold of KABAM and email KABAM about ALL THE THINGS I NEED TO COMMUNICATE AND DISCUSS?!
ITS NOT ME OR MY PASSWORDS, I AM ABLE TO SIGN INTO MY ACCOUNT AND ALSO HAVE ZERO ISSUES LOGGING INTO THE SUMMONERS MARKET, YET IT SIGNS ME OUT AND WONT ALLOW ME TO SIGN IN TO EMAIL KABAM!?

Comments

  • DemonzfyreDemonzfyre Member Posts: 23,350 ★★★★★
    You cannot email Kabam to discuss anything.
  • CoachAingeCoachAinge Member Posts: 5
    @Demonzfyre well how do I get hold of KABAM to get help and have them fix the things that have gone sorely wrong and for sure I PAY ENOUGH TO HAVE FIXED AND WARENT HELP AT LEAST BESIDES TO **** SERVE ME THE **** OF JEEZUS
  • CoachAingeCoachAinge Member Posts: 5
    @Demonzfyre who and how do I contact them then?!
  • SummonerNRSummonerNR Member, Guardian Posts: 14,674 Guardian
    When those “submit a request” links started to be directed thru ZEN DESK, think some people started having problems using that.

    Just briefly tried myself, and it didn’t allow me to continue either. (although I didn’t trying investigating it further)

    Don't know if you would have to create a ZenDesk Login (using the same login as your normal Kabam ID, but for a different provider, ZenDesk) or not, before being allowed to create tickets using that method ????
  • DemonzfyreDemonzfyre Member Posts: 23,350 ★★★★★
    The only places you can try anything is here or with support. Start by stating what you think needs fixed or are wrong here and maybe someone can help.

    It doesn't matter if you spend anything. You don't get extra privileges because you spend money.
  • CoachAingeCoachAinge Member Posts: 5
    I don’t want extra privileges I want the service they ARE REQUIRED TO SERVE AND OFFER, NO WHERE DOES IT SAY THEY CAN AND WILL STEAL WITHOUT US BEING ABLE TO STOP THEM, THIS ISNT THE GOVNT, OR IS IT?! @Demonzfyre i just want **** help, and posting on here so MAYBE SOMEONE MIGHT ANSWER MY QUESTION IS NOT IT, I HAVE TO ABLE EMAIL “help” for HELP?! Unless this is Coinbase, then they can lock you out of account then steal it.l.
  • FurrymoosenFurrymoosen Member Posts: 6,801 ★★★★★
    CoachAinge said:

    I don’t want extra privileges I want the service they ARE REQUIRED TO SERVE AND OFFER, NO WHERE DOES IT SAY THEY CAN AND WILL STEAL WITHOUT US BEING ABLE TO STOP THEM, THIS ISNT THE GOVNT, OR IS IT?! @Demonzfyre i just want **** help, and posting on here so MAYBE SOMEONE MIGHT ANSWER MY QUESTION IS NOT IT, I HAVE TO ABLE EMAIL “help” for HELP?! Unless this is Coinbase, then they can lock you out of account then steal it.l.

    Submit a ticket to support. Literally all you can do. And who said anything about stealing anything?
  • DemonzfyreDemonzfyre Member Posts: 23,350 ★★★★★
    CoachAinge said:

    I don’t want extra privileges I want the service they ARE REQUIRED TO SERVE AND OFFER, NO WHERE DOES IT SAY THEY CAN AND WILL STEAL WITHOUT US BEING ABLE TO STOP THEM, THIS ISNT THE GOVNT, OR IS IT?! @Demonzfyre i just want **** help, and posting on here so MAYBE SOMEONE MIGHT ANSWER MY QUESTION IS NOT IT, I HAVE TO ABLE EMAIL “help” for HELP?! Unless this is Coinbase, then they can lock you out of account then steal it.l.

    You don't own your account. They aren't required to do anything. But good luck. I tried.
  • SummonerNRSummonerNR Member, Guardian Posts: 14,674 Guardian
    For all of OP's capital letter yelling and screaming (I’m sure there was threats of lawsuits in there “somewhere” too).

    Sounds like the issue is (like I’ve seen others say) that the new system that diverts you thru ZenDesk when you try and create a ticket, results in an error for some people, and they are NOT able to actually create that Ticket.

    Thus my asking, does the new Ticket system require people to signup with a new login, specific for ZenDesk ??? Similar to how you have a separate (although maybe using same info) login for Forums vs in game itself.

    WebStore is sort of different as well, although the Xsolla login does seem to go thru Kabam login page before going back to Xsolla.
  • MrSakuragiMrSakuragi Member Posts: 6,836 ★★★★★
    SummonerNR said:

    For all of OP's capital letter yelling and screaming (I’m sure there was threats of lawsuits in there “somewhere” too).

    Sounds like the issue is (like I’ve seen others say) that the new system that diverts you thru ZenDesk when you try and create a ticket, results in an error for some people, and they are NOT able to actually create that Ticket.

    Thus my asking, does the new Ticket system require people to signup with a new login, specific for ZenDesk ??? Similar to how you have a separate (although maybe using same info) login for Forums vs in game itself.

    WebStore is sort of different as well, although the Xsolla login does seem to go thru Kabam login page before going back to Xsolla.

    Yes, you need to sign up for an account or login thru a Google account
  • BringPopcornBringPopcorn Member Posts: 9,743 ★★★★★
    So I'm guessing he got banned?
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