Shatter mode black screen

So it's been like 5 times now that I'm frozen on a black screen at various levels, but mostly after 5/8. It wouldn't be a problem if it was counted, but since it's not, I wonder if KABAM knows about this issue and plans to comp it at least with entry tokens?
I'm not alone with this, many of my ally members experienced it.

Comments

TheMilkman

So Noone really?

MrBeyond

Love the name btw! But yeah that keeps happening to me as well. It even happens near 7/8 and so on.

Kingering_King

Nope

Darthbane3141

It's happened to me like 10 times. It's super annoying

Mic-El

Never had it happen to me. What device are you using @TheMilkman?

Thomildo

Annoying. Just like the game mode itself. It happens on iOS anyways.

ahmynuts

Happened to me once. Just resign yourself to taking the L and moving on.
No way kabam is going to compensate tokens when they made the mode so un user friendly in the first place

spidyjedi84

When it happens, I have found that since you paid a token on the level, you can replay it from the beginning for zero tokens...

TheMilkman

Never had it happen to me. What device are you using @TheMilkman?

S25 ultra with everythig up to date.

Princenayarw

This is happening so frequently it's annoying.

Kabam Crashed

The team is aware, we are investigating.

NBK1999

Happened to me once. Just resign yourself to taking the L and moving on.
No way kabam is going to compensate tokens when they made the mode so un user friendly in the first place

Support isn't really able to do anything with this game mode... my whole progress got reset and they can't do anything about it. Can't bring me back to where i was, can't credit me any dimensional tickets, can't even refund a purchase cause i spent the tickets before my game got bugged and my progress was wiped. hopefully the next time there's another game mode test like this they have a decent support plan in place for when things go wrong. https://forums.playcontestofchampions.com/en/discussion/400014/dimensional-arcade-progress-reset-anyone-else#latest