I played some of the Dimensional Arcade game mode and was enjoying it, so I decided I didn't mind spending a few bucks on it. I got both of the mastery bundles and was cruising through the mode, no issues.
I was playing through shattered mode to get the doombots, and I accidentally pushed a button on my controller (i was playing on the browser through steam) and my game started acting a bit weird... after that run I looked and all my progress had been reset. I had 0 mastery tokens and was back at level 1 of the story mode (couldn't access shattered anymore). The mastery point bundles in the store were still bought (and i sure as hell wasn't spending more money on a little side mode anyway).
I spoke to kabam support and gave them screenshots and even a video but they say they aren't able to do anything... they can't reset me to where I was originally and they can't even refund me the tickets I spent. So now I'm back at square 1 after spending a bit of money and some time grinding. Really soured me on the game mode.
https://www.youtube.com/watch?v=XxmymmtNFNs for anyone who wants to see.
Anyone else encounter anything like this?
