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Need extension on incursions.it left early and lots missed out on rewards

Me and many other went to do incursions with 20+ hours left and it was nowhere to be found in game.sure lots of people will say “well you should have done it earlier”.theres tons of content to do and with real life stuff we can’t just all get to it when people think we should have.regardless the timer said 20 hours left.i login an hour later and there is no incursion tab in the game
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What if the server went down? They would give you some compensation but you wouldn't get an incursion extension or whatever token you were going for.
Regardless of when you think someone should complete it, the in-game timer showed two more days than there actually were.
That's a blaring oversight and huge issue when tons of rewards are locked behind it.
"Correct" dates were listed on forum posts and probably on an in-game message, but when you get tons of wordy and superfluous messages and there's more content than ever before to keep track of, and not everyone goes on the forums or watches the livestreams or can remember literally every nuance, a discrepancy IS an issue.
It's not worth it to just say "do it earlier." If it shows there's still time, then people thought there was still time. Frankly, it's unacceptable and to be saying "well this message said you had only until this time" shouldn't be an answer. If your boss said you had till Wednesday to prepare a project, but you also got an email a few weeks ago saying it had to be ready by Monday, how is that type of poor communication acceptable?
They need to stop with the wrong timers. Period.
Which timer should people follow?
(They're basically all things that were going to happen, because we were most assuredly going to hit the goals, but now they get to roll them out as fun exciting things we 'earned' by gaining points in the summoners fest)
If in-game timers are useless/inaccurate then they might as well not even be there.
There was only one timer, which was wrong.
Not a real timer people would look at.
You should be able to do content the last hour if you want. There's no reason to have start and stop dates if we can't actually use them.