I'm hoping they will provide a compensation for this as this I don't understand why it is not working.
Same here. Can't even claim them. Is there anything in the game that is not broken at the moment?
They're actually killing their own game.
@EgyptOverseer i wish mine never claimed because then I could just wait, not sure what to do now though
Faced same issue for both my accounts ;(
seems to be working now and I got the items and points that claimed but didn’t appear at first!