Accidental crystal purchase

I made a purchase of 10 Cassandra nova valiant crystals on accident because of a screen change I have not opened a single crystal from it could you please reverse this purchase.
Thank you
Regards
link

Comments

Superashlink

@Kabam (Osaurus) Rex

M_A_D_D_Y

Posting here on the forums won’t really do anything. You’ll need to submit a ticket to support under the category ‘Issue with Purchase’ (or whichever fits your case best). Since you haven’t opened any of the crystals yet, the support team should be able to reverse the purchase for you.

Here’s the link to submit a ticket: Marvel Contest of Champions – Kabam

Superashlink

thanks man

Crawfords

Send a ticket to kabam, i also have the same problem last week accidentally buying relic crystals and got the units back

Superashlink

yea I raised a ticket thanks guys

Superashlink

@Crawfords how long did they take to reverse it?

M_A_D_D_Y

https://forums.playcontestofchampions.com/en/discussion/comment/2874516#Comment_2874516

Depends on what time support gets back to you —usually they reply within 24 to 48 hours

Superashlink

thnx