You sure he's not r2 0/35?
Looks like someone rank up Falcon and is having second thoughts. Submit a ticket and see if Kabam will reserve it.
@Ayden_noah1 i didn’t rankup anyone idiot can’t you read after update lost katalyst. Instead of random making assumptions
Wow, someone has been learning new words on the playground. FYI, ToS states a five year old can't play this game. You may want to return Mommy's phone.
Also, it's not an assumption. You stated you lost 4 science catalysts, and he's reverted to level 0/25. This would imply that you used 4 science catalysts (required for a level up from r1 to r2) and he's back at 0/25 (which is very similar to 0/35 and can be easily overlooked, especially for a five year old with poor number sense).
It would have been much easier to post a screenshot of your Falcon instead of name calling.
Did someone not get enough breast milk today. Salty little one I see. Like @willrun4adonut stated politely, you said you somehow lost 4 catalyst and now your Falcon is rank 2. Seems strange that it takes that exact amount to hit rank up on Falcon, but you said you didn't do it. Submit a ticket and see what happens.
None of my champs reset to 0 level and none of my catalysts are gone...
Some people seem to run into every problem possible in the game...