Account Issue

Hi Kabam team, I have an open support ticket (#889901) about missing Summoner Fest Twitch Drop rewards. My Twitch is linked but shows “Retry after 333 hrs.” I haven’t received a reply yet and drops will expire soon. Could you please escalate this case?

Comments

JogiDas

Kavin_1075

Hi team, just checking in to see if there’s any update on my ticket #889901 about the Summoner Fest Twitch drop linking issue. My Twitch drops are set to expire soon and I haven’t heard back from support yet.

Would really appreciate if someone could escalate this. Thank you 🙏

Kavin_1075

@KabamJax @KabamMiike sorry to tag , but my Twitch drop issue (ticket #883907) hasn’t received a response and the rewards are expiring soon. Could you please take a look or forward it to the support team?

Kavin_1075

Hi @KabamJax @KabamLyra , sorry to bother again — just checking if there’s any update on my ticket #883907 about the Summoner Fest Twitch drop linking issue.
My drops are about to expire and I still haven’t heard back from support. Please help escalate if possible. Thank you 🙏

NoahSansman

You're tagging former employees that no longer work with Kabam. You're posting your email address on a public forum, and you're treating the public forum like it is a private email exchange.

Kavin_1075

I have no other way to communicate to kabam to address my issue what can I do? I try all the way to reach kabam but nothing is working.I'm so frustrated about this ,please help me guys...

Furrymoosen

https://forums.playcontestofchampions.com/en/discussion/comment/2897699#Comment_2897699

You've submitted a ticket, now you just need to be patient. The forums team isn't part of the support team. They will get back to you when they've made it through the pile to your ticket.

captaincush

https://forums.playcontestofchampions.com/en/discussion/comment/2897704#Comment_2897704

In addition, you should have received an email with your ticket information. That email says to reply, type below this line. This should not be on the forums as no one here can assist.

Osborne

Same issue , dey hvnt repld me yet