Hello all,
I will not sugar coat it and cut straight to the chase.
There is a "relatively simple" and better way to go about with the compensation for today's base pool update issue.
Keeping in mind the "Zola Titan" incident, and the goal of not benefiting player who happened to open a "bugged" crystal, here is my suggestion, based on the same protocol used with the Zola Titan:
- all players who open base pool crystals in the 24 hours period counting from the update will get compensated
- players who opened the "bugged crystal" get a 1:1 "fixed crystal"
- players who opened the "fixed crystal" get a 1:1 "bugged crystal"
This way everyone gets the same amount of crystals with the same pool. Also, the people who did wait for the fix to be in place don't get punished with less shards, awakenings, new champs and sigs.
Please kindly consider this fix Kabam Team

Much love,
WetN00dle