There was definitely reason. What does the message say when you try to login?
It's says that your id has permanently banned.
Doesn't say anything about which ToS category you violated?
Yes and behind terms and policy is written
Can you share a screenshot? Not really sure why you're not just saying what it says.
This happens.
TOS 8 is basically no cheating and merc services, did you share your account with someone?
Yeah, that's the ToS category that covers cheating, usually involving third party software. So you probably shouldn't have cheated.
Shouldn't have hired a Merc to do the Carina challenges!!!
I have downloaded from play store but my id has banned also I have not shared my account with anyone
I do have one question. If I buy a new phone and start playing mcoc on that device rotating between with my pc. Does this situation also fall under this category.
I was planning to buy a new phone in a months time and while doing that also wanted to test out the pc version. I will stop playing mcoc on this device after buying the new one, so do I have to inform the support team about this in advance?
No. Lots of players play the game on multiple devices.
Then how does kabam verify if the account utilized merc services?
They have their ways...
I play multiple accounts on 3 different devices, some connected to wifi, other to mobile data, even played abroad and never had any issues
Please help me regarding this account banned.
Banned means Kabam bans you if you cheat, Mod, Merc, etc…
I have downloaded it
But I have not cheated
historically the forums are not a great place to bring this up, hope you’ve got some thick skin! Goodluck
Is there any chance by which my account can be disbanned.
Permanent typically means permanent. You can appeal via a ticket to support, but if you cheated then nothing is going to change. It takes a lot to get a permanent ban.
How I can apeal with a ticket to support
Als
“Submit a Request” link at top of Support page..
https://help.kabamsupport.com/hc/en-us/categories/360003410932-Marvel-Contest-of-Champions
But they are saying you have cheated but I have not cheated
Everyone here is going to side with Kabam on this one.
Pls help me regarding my account ban issue.
Give it a rest!
If support said you've cheated, then you're not going to get any help over here either!!!
Pls help me