Beta Test - Technical Issues Thread [PLEASE READ ORIGINAL POST FOR STATUS]

Hey Beta Testing Summoners!

This thread is to report any technical issues that you may be having with the Beta Test program. Please report any problems that you encounter, and provide as much information as you can, including where the problem occurs, and if you have any reproduction steps (steps to make the problem occur).

Note: If you are not yet able to enter the Beta Test, this is intentional, as we are still rolling entry to the Beta out. You can read more about this here: http://forums.playcontestofchampions.com/en/discussion/43643/accepted-into-the-beta-program-but-cant-get-in#latest

Status Update:

We are still working on getting the Beta out to everybody, but this will be taken care of over the next hours, or day. Players that are seeing the Errors when trying to connect, this is because you also do not yet have access to the Beta, but are able to try and log into it for an unknown reason. You will also find your way over the next hours. Give it some time. Trying to log in over and over will not speed the process.

The Auto-Fight issue should now be live in the mode so you can toggle it off if you were stuck with it on.

The Orange Beta Hub button should be there for all Players.

If you do not see the Auto-Fight Button, or are not able to find the Orange Beta Hub button, please let us know.

Lastly, we had reports that players are using their Live energy in the the Beta servers, but this is not possible. It may be a case that when you account was added to the Beta, you did not have full Energy, but it is not possible for a completely different server to use Energy on a different one. If you do happen to find that this is happening, please send us screenshots or a video.

Comments

avidgamer

I still can't login been trying to no avail only 6 days left and participate never even lights up to let me enter

Groggie

I have no option to log in. I know that it should have taken a few hours to a day according to the other post but it’s been almost two days now.

Qwerty

Still unable to get in.

Geisty1313

Still unable to hit participate or survey buttons

Kabam Vydious

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Alex_sc11

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Hi @Kabam Vydious my name is @alex_sc11 I still cannot access

PiggyPigPig

Can’t get in, still. Name- PiggyPigPig

AJHall728

Hey @Kabam Vydious I still can't access the beta. In game name is AJHall728. Thank you!!!

JonWright2016DW

@Kabam Vydious I can’t get in the Beta because the participate button is grey and my in game name is Jon Wright

ChRoyalty

Can’t access server. Name is chosen royalty

BungSmuggler

I can't get in either. Just sent a ticket, but I'm not sure if the support team is aware of the message in this thread.
In game name is BungSmuggler
@Kabam Vydious

Kabam Vydious

BungSmuggler wrote: »

I can't get in either. Just sent a ticket, but I'm not sure if the support team is aware of the message in this thread.
@Kabam Vydious

They've been made aware of the situation!

We just wanted to make it easier for those who have yet to write in a ticket. If you have, perfect! If you haven't, no big deal. We can still get this fixed with the aid of providing your username.

Lyncebest

I still cant get in. Username is Lyncebest

jorginho09

I can not participate because the join button is not enabled

Tillinator

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Tillinator

MadddcorE

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

MadddcorE™

unknown

This content has been removed.

grm0er

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Grm0er

Deeerf

Hey I'm Still not seeing my beta tester yet wahats going on

Kmssquid_1

Same issue as a majority, cant enter the Beta and it boots me when I try

ChaosReigns9217

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Participate button is still grey. IGN is ChaosReigns9217

Kmssquid_1

In game user name kmssquid

Morgan210805

Kabam Vydious wrote: »

Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

morgan210805

Eb0ny-O-M4w

Some players got a message with gold to rank up the beta champions.
When will this message arrive for the others that only got pushed to the BETA after the first message came up?

Kabam Zibiit

Hey y'all, Kabam Vydious has gotten some direct messages with screennames from some players in relation to this issue. While you're still able to post those screen names here, if you don't feel comfortable sharing that info publicly, you can send it to me instead.

patrickryan351

Username patrickryan351. No survey or participate button active!!

Ani79

I stil cnt connect to beta test

patrickryan351

Username patrickryan351. No survey or participate button active

Millz1914

Kabam Vydious wrote: »
Hey everyone!

So we spoke to the rest of the team in regards to those still having trouble accessing the Beta and we're sorry for the delay on it, but we're going to work towards helping y'all get into it ASAP. To help get this flowing, we'll need everyone who can't access the Beta to please provide us with their in-game username.

Thanks in advance, gang!

Gamer tag - millz1914

Ani79

Username : Ani79
Cant connect to beta test...had a word with graene...it was mentioned in mail that i was already added...but i cnt access beta