**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Wrong Featured Crystal?
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Comments
I know that I've got exactly what I paid for and I can live with that just fine. But let me put it this way... some went for this Crystal and kabam said "hey it was the wrong crystal but either way you didnt pulled a featured Champ at all, so it doesn't make any difference" on the other hand some went for the wrong crystals and kabam said "hey it was the wrong Crystal, in some way it was your fault but you know what? Since you pulled the featured Champ, you can keep it and get another one just for free, that would give you a slight advantage in arena and you got all you need to use the sentry/void synergy in full expanse in aw defense or anywhere else "
For me personally it's fine what I've got... one champion out of one Crystal, but I'm not fine that some get two champions out of one Crystal even though they went for the exact same Crystal, they've got more than what they paid for. So if kabam would take these sentrys back and hand them a void I could totally live with that, but let them keep it and gift them yet a second champ for free while telling anyone else "it's your fault, learn to live with that"
I mean some pulled Sentry twice or even more so they don't just got an awakened sentry they will also get a fully awakened void, so if kabam don't want to take away all those sentrys it would only be fair to hand all the other ones who went for the wrong crystal just one basic 5* Hero Crystal, and that's too much to ask for
The current solution might not totally be fair, but it's the fairest option to the most people. Any other solution would be even more unfair to even more players.
This was my reply to supports response about the fix...
No. That’s not how it works. You guys placed the wrong crystal in the store. Just bc they are both feature crystals does not mean it would have been the same outcome. That doesn’t make any sense. Its RNG and it isn’t based on time. If I opened a sentry crystal the same exact time as I opened a Void crystal I would get two different champions not the same one. It’s two different variables which would have had two different outcomes. I need to speak to a higher person up the ladder. This is ridiculous and I will not let this go. I want my hard earned 15k 5* shards back so I can buy the crystal that you guys were supposed to have in the store. It is your mistake and this is not an adequate fix. I need to speak with a supervisor or manager.
The difference between the Void and Sentry crystal is which feature champion is a possible outcome.
If you like analogies, this is like Kabam awarding champs based on a roll of a die. Everyone who rolls a 6 gets the featured champion all other rolls are not the featured champion, this is ubiquitous across all featured crystals. If you opened the wrong crystal and got Sentry you did so by rolling a 6 which would've been the same outcome if you had opened the correct crystal for Void. To fix this you give everyone who rolled a 6 on the wrong crystal a Void.
The only unfair part was the folks who pulled Sentry, technically get 2 5*, but if you think about it, from Kabam's standpoint, what do you want them to do? They can't take away Sentry because what if someone awoke their champs and put stones on them. You are going to pull those also to unawaken the champ? You need to be reasonable and what is the fairest solution.
I mean, you can’t prove it is, and nobody without access to the code can prove it isn’t.