LOGIN Button Disabled After Updating to v17

After updating iOS to v17, the LOGIN button is diabled and I cannot login to the game to save/backup my game data/progress. If I click on the GAME CENTER icons I get a message stating that I am not logged in. So does this mean any progress I am making will be lost if I have to reinstall game?

Comments

Pr0t0t7p3

Here is a picture.

Whalemilker023

I am getting that same error and it is not appreciated at the end of an AQ. This is going to cost me quite a bit. An I'm on DroidOS so don't feel bad.

Whalemilker023

Pr0t0t7p3

@Kabam Miike please help because not being able to save game data is critical!

Bclark8093

I am on iOS and have multiple accounts too. Luckily I am stuck in my larger account

Pr0t0t7p3

I hadn't even thought about the multiple account thing, but yea...definite issue. I'm more worried about changing phones tomorrow and what will happen to my game data.

Whalemilker023

I feel your pain as I have 3 accounts all at 300k+ and I do not prefer to be stuck in any account. AQ was near it's end and I have units/potions invested in that AQ. I expected to update to happiness and now I'm in a video game nightmare. I just popped 5 star Stark Enhanced Spidey amd need the t4ccs to rank him and this.....doesn't help with my progress

Whalemilker023

Yep I plan on updating phones in the next couple months so I definitely hear you on that account too brother.

Vdh2008

Same here.

Pr0t0t7p3

Bug seems random as someone in my alliance updated and his login button is active. Another guy got stuck in one of his smaller accounts. This is messed up.

Tbk2125

U guys having issues connecting the game over data and not on WiFi my game won’t connect without WiFi and I know my cell service works cause other games and content load wtf!!

shchong2

I just checked after seeing this post. I'm using Android, so far my Login Option button is alive, I can clicked on it, and it is already signed in via Kabam account, and I still have the choice to switch over to Google Play login if I want to. So far it is working fine for me, in my case. Hopefully for some of you that have the issues, Kabam can get into the problem and resolve it asap. Good luck!

unknown

This content has been removed.

TatteredSail

I'm on Android and got stuck on my small account...very frustrating

CaliGirlCG

I have the same issue - I am unable to log in or out. I am on IOS. Thankfully it put me in my main and not my baby account.

MommaKiller1

I can’t switch to main account and aq about to start

MommaKiller1

Pr0t0t7p3

Hopefully someone from Kabam will address this issue but they seem to be focused on the issue of not being able to even start the game. This issue seems about equally important since people are locked out of accounts and cannot save data.

Whalemilker023

@Ad0ra_ @Kabam Miike Can someone please update us on this issue as soon as time allows? Thank you in advance. 😁

Kabam Miike

Hey All,

We've got the team looking into this right now. If any of you have any more information you can share (What OS version etc.) please throw that in this thread.

Sscn1926

I be between 2 Aq with 2 account and i can not switch what kind of joke it this

Sscn1926

unknown

This content has been removed.

Whalemilker023

@Kabam Miike Android 7.0/Knox 2.7.1 Playing on a Samsung J3 Prime anything else just ask and again thank you sir.

TatteredSail

@Kabam Miike I'm on Android 7.0
Huawei P10 plus

Pr0t0t7p3

@Kabam Miike iPhone 6S iOS 10.2.1 on Verizon using network
Updated game over network no issues. When game started I checked the settings login and was disabled. Forced quit and restarted several times with no change.

Vdh2008

iPhone 6S plus. iOS 11.0.

Rakot_UofC

iPhone 7, iOS 11.2.5

Oogie77

Huawei Mate 10 Pro. Android 8.0

Rafaelscorpions91

tbm não To conseguindo acessar outras contas que tenho