Problems connecting to network (made me lose a 4 star crystal)

Hi I am posting here so that someone from Kabam can look into this issue.
As I was opening a four star crystal, I got the: 'problems connecting to network' error. The crystal kept on spinning for a while without opening. So I was forced to quit the game. When I reopened the game, my crystal was gone and my champs remained the same, neither did I see any new champ. I don't know what I got.
I opened a PHC just before the 4 star crystal and the game did not have an issue, it was only with the four star.
This is not the first time this has happened, and I lost a 4 star crystal in the same way already.
So can someone from Kabam please check out my account and at least tell me what champ I got? My in game name is killshot67
As I was opening a four star crystal, I got the: 'problems connecting to network' error. The crystal kept on spinning for a while without opening. So I was forced to quit the game. When I reopened the game, my crystal was gone and my champs remained the same, neither did I see any new champ. I don't know what I got.
I opened a PHC just before the 4 star crystal and the game did not have an issue, it was only with the four star.
This is not the first time this has happened, and I lost a 4 star crystal in the same way already.
So can someone from Kabam please check out my account and at least tell me what champ I got? My in game name is killshot67

0
This discussion has been closed.
Comments