**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

No push notification on Android

Hello folks, i'm wondering if i'm the only one with this problem. Since the last update (17.0.1), MCoC app doesn't seem to trigger notifications on my phone (free and daily crystal, etc). Am i missing something here? Did something on my phone blocked it ? I'm running the game on Samsung Galaxy S8 (Oreo 7.0)

Comments

  • I have the same issue (on Samsung Galaxy S7), but that doesn't seem to bother any dev, apparently.
    What's weird is that there's not more people complaining about it on the forums...
  • OK, I found the solution all by myself!
    Apparently, I was logged off Google Play. As soon as I logged back in, I got the notifications back.
    Thanks to the "customer support" (NOT!).
  • After perusing the forums trying to look for solutions for my Galaxy issues with this game. It seems many of the myriad issues here tend to fall on Samsung phones. It's pretty bloody odd that Samsung android phones are not super prioritized
  • DemonzfyreDemonzfyre Posts: 20,864 ★★★★★
    Pozzie wrote: »
    OK, I found the solution all by myself!
    Apparently, I was logged off Google Play. As soon as I logged back in, I got the notifications back.
    Thanks to the "customer support" (NOT!).

    Why is that the fault of Customer Support? They deal with the game, not your phone settings in different apps.
  • DhruvgDhruvg Posts: 287
    I have same issue , I am using moto g5 plus
  • Or not, after all. I got notifications while playing the game, but I seem not to get them when the game is closed.
  • Demonzfyre wrote: »
    Pozzie wrote: »
    OK, I found the solution all by myself!
    Apparently, I was logged off Google Play. As soon as I logged back in, I got the notifications back.
    Thanks to the "customer support" (NOT!).

    Why is that the fault of Customer Support? They deal with the game, not your phone settings in different apps.

    Because we haven't heard from them in any of the discussions where that issue has been talked about. I used "Customer support" between quotes because it's a general term I was using for devs or mods who might forward that to devs, or whoever from Kabam in general.
    Hey, I'm a customer (yes, I've paid a lot of money in this game), and I'm not supposed to know which department takes care of what, as long as my product is working correctly and/or as long as our concerns are heard. ;-)
  • DemonzfyreDemonzfyre Posts: 20,864 ★★★★★
    Forums aren't for support. People post on here all the time about needing help from support. They don't get help because that's not what the forums are for. Every time a Mod answers back, it's usually with a link to game support. Mods will report game bugs to support but they aren't the "middle man" in most cases. It's not fair to pin that kind of stuff on them when it's not their job.
  • My mistake, then. I understand what you're saying, but I hoped that "Bugs and known issues" would at least be watched. If not, I don't see the point of giving the opportunity to create topics here.
    Better not and let people write what they want in "General discussions" or "My best recipes for shepherd's pies", I guess.
  • Dexman1349Dexman1349 Posts: 3,060 ★★★★★
    I know Google Play has limitations on how many push notifications a game is able to generate in a 24hr period before the app is flagged as a spammer. I have been seeing new/different notifications than the ones I used to get.

    They seemed to have switched from the more common "Energy is full" and "Daily crystal is available" notifications in lieu of "Beat ____ now in the ____ event" and "Collect a 4* ____ from crystals today". I think they are substituting the more useful ones for the more advertisement-based ones. The ones we used to get regularly still seem to show up from time to time, but I think it's based on another timer (i.e. if you haven't received a spam notification in X hours).
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