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Chat Banning!

Red00DevilRed00Devil Member Posts: 10 ★
in Suggestions and Requests
It's simply ridiculous to ban one from chat "permanently" for more than one and half year! It's more ridiculous to close every ticket automatically!!

Kabam support should be retired and a better costumer service should be introduced.

I am playing the game since August 2015. The service for millions of mcoc players is below average and we deserve better.

Comments

  • De_Best20De_Best20 Member Posts: 2
    Yea but if the people are racist or disrespectful to another without a real reason they don’t deserve the right of communication
  • Red00DevilRed00Devil Member Posts: 10 ★
    Most of the time it's not the case and reasons are way sillier!! Thanks anyway for sharing your thoughts !
  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited February 2018
    Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc.

    The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.
This discussion has been closed.