Opening game

Dean9300450Dean9300450 Posts: 85
edited February 2018 in Bugs and Known Issues
Whenever I open the game my device shuts down, this happened after I updated the game

Comments

  • Dean9300450Dean9300450 Posts: 85
    This happened after I updated the game
  • Neroa65Neroa65 Posts: 302 ★★
    My device does not shut down, rather it shows a blank screen and nothing else. I've waited up to 20 mins for it to get past this stage, nothing. I was able to run it once by uninstalling the whole thing and reinstalling from scratch like the app was never on my phone. So every time I wanna play Mcoc, I have to remove the app and re-download 500+ mb of data. Kabam please take a look at this.
  • edited February 2018
    Hi Dean9300450! For iOS devices please see our Knowledge Base for steps on how to troubleshoot the issue. You can locate the Android Knowledge Base troubleshooting steps here.
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