Delayed Chat [Under Investigation - Merged Threads]

Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
edited March 2018 in Bugs and Known Issues
the pm and alliance chat isnt working for me..but global chat is working for me....the device is a samsung galaxy tablet i forget what version ....after 9 am east coast for me is when it started i reinstalled relogged in still not fixing my problem..FIX THIS IMMEDIATELY i need to chat with alliance and friends in alliance thanks if you fix the bug if not then idk what on earth you guys at kabam are doing.
Post edited by Kabam Lyra on
«1345

Comments

  • millertime32millertime32 Member Posts: 7 ★
    I'm having the same thing. I have to force close the game then relogin and the posts are there. But that is not a feasible communication strategy.
  • Shroud1969Shroud1969 Member Posts: 76 ★
    I'm having the same issue. iPad Pro.
  • ssssajidssssajid Member Posts: 6 ★
    I am having same issues including alliance updating.... solve this asap kabam...
  • Primetime_769Primetime_769 Member Posts: 118 ★
    I have the same issue and I’m using a I phone 6+. Please get this fixed kabaam and with all the problems lately you should send us some rank down tickets. I will expect to see them soon.
  • Lovejoy72Lovejoy72 Member Posts: 1,858 ★★★★
    Mine as well! Nothing updates in alliance chat.
  • Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
    for me its samsung galaxy 8 tablet
  • Lovejoy72Lovejoy72 Member Posts: 1,858 ★★★★
    Is this being talked about anywhere else? Global is not updating either, but all my alliance chat is gone again, and no alliance activity is showing...?
  • Lovejoy72Lovejoy72 Member Posts: 1,858 ★★★★
    iPhone 6+, if it matters..
  • DarcilisDarcilis Member Posts: 54
    Iphone 7+. I don't see chat either.
  • Zone_47Zone_47 Member Posts: 1
    I'm on apple too, but hope it's only apple. You broke the in game chat Kabam. Please fix.
  • Punisher99Punisher99 Member Posts: 18 ★
    I'm experiencing an alliance chat issue too as of today. My chats aren't showing up on my Samsung Galaxy s8+. Sometimes when I restart the app they show up after a few mins but it's making it very hard to chat with my alliance.

    I also noticed the words 'but it will' got censored early today in chat, came out as 'XXX XX XXXX', not sure why.
  • Jon8299Jon8299 Member Posts: 1,067 ★★★
    Having the same issue, Samsung Galaxy S8+.

    Thought I was chat banned. Restarted the App and saw my messages had shown up. My alliance must think I'm a moron.
  • Dig_bick_hank_11Dig_bick_hank_11 Member Posts: 15
    Galaxy s6 all chats down can't send anything in global or pm
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey everyone!

    Thanks for dropping in with the phone information. We'll get this looked at by the rest of the team.

    Sorry for the delay in a response!
  • Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
    Kabam Vydious wrote: »
    Hey everyone!

    Thanks for dropping in with the phone information. We'll get this looked at by the rest of the team.

    Sorry for the delay in a response!

    i said tablet XD
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Scare_Reaper2 wrote: »
    Kabam Vydious wrote: »
    Hey everyone!

    Thanks for dropping in with the phone information. We'll get this looked at by the rest of the team.

    Sorry for the delay in a response!

    i said tablet XD

    **Device Information. My bad on that wording. :)
  • bdawg923bdawg923 Member Posts: 764 ★★★★
    This is making recruiting before war starts incredibly frustrating.
  • TawliTawli Member Posts: 67 ★
    Fix this please, it is incredibly annoying not being able to communicate with the alliance
  • Cyber23455Cyber23455 Member Posts: 30 ★
    Same issues here
  • Cyber23455Cyber23455 Member Posts: 30 ★
    iPhone 7 chats lagging
  • Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
    Kabam Vydious wrote: »
    Scare_Reaper2 wrote: »
    Kabam Vydious wrote: »
    Hey everyone!

    Thanks for dropping in with the phone information. We'll get this looked at by the rest of the team.

    Sorry for the delay in a response!

    i said tablet XD

    **Device Information. My bad on that wording. :)

    you are fine
  • CptXXBEaNFLicK5CptXXBEaNFLicK5 Member Posts: 10 ★
    I'm having the same problem. I have a galaxy s8. Can't see alliance chat. Can't post anything. Then I logged out and back in. It let me post but then when I was posting war groups it censors my post every time. The in game censor is absolutley horrid
  • Dig_bick_hank_11Dig_bick_hank_11 Member Posts: 15
    Can anyone from kabam update us with a time frame with when chat will be fixed. This is making recruiting impossible
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey everyone, just wanted to pop back in and let you all know that the team is still working on this. We'll update you here as soon as we have more info to share. And again, thanks for providing all that device info!
  • Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
    Kabam Zibiit wrote: »
    Hey everyone, just wanted to pop back in and let you all know that the team is still working on this. We'll update you here as soon as we have more info to share. And again, thanks for providing all that device info!

    thanks for the concern
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey everyone, we implemented a change that should have resolved this issue. Is there anyone who is still experiencing this problem with chat?
  • Exspellies133Exspellies133 Member Posts: 182 ★
    This happens to me also, I'm using vivo v5s
  • Scare_Reaper2Scare_Reaper2 Member Posts: 287 ★
    Kabam Zibiit wrote: »
    Hey everyone, we implemented a change that should have resolved this issue. Is there anyone who is still experiencing this problem with chat?

    still happening
  • cx23433cx23433 Member Posts: 465 ★★
    I agree it’s still happening
  • chev327foxchev327fox Member Posts: 826 ★★
    edited March 2018
    Our alliance chat is so slow right now it posts like an hour after sending the message (maybe not that long but close). It is also PM chat too... this will make War interesting (happy I am not in a very competitive alliance or I would be furious :D ).

    Oh and iPhone 5S here but I feel that is not related the issue... this is a server side issue for sure.
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