Accidentally donated units support wont help
Maat1985
Member Posts: 2,396 ★★★★
I accidentally donated a whopping 2500 units when i intended to donate gold.
Kabam support have the power to reverse this mistake.
They have done in the past.
The support page says they can.
I submitted a ticket woth kabam to get told they cant help.
What a joke.
2500 units!!! Alot of hard work....
It can be reversed but they dont want to.... wat a joke..
I am close to quitting over this issue.
Kabam support have the power to reverse this mistake.
They have done in the past.
The support page says they can.
I submitted a ticket woth kabam to get told they cant help.
What a joke.
2500 units!!! Alot of hard work....
It can be reversed but they dont want to.... wat a joke..
I am close to quitting over this issue.
4
This discussion has been closed.
Comments
Maybe next time you'll pay closer attention to what you are doing lol
also why are you only giving your alliance only 2500 gold? you need to pick up the slack in your alliance dude XD
If you try to donate more than you have available, it only fills up to what you have. They could have been trying to donate 100k gold but only have the 2500 units, so the text entry only did the 2500.
You are not asking them to refund a crystal purchase or refund upgrades to a champ, you are asking to reverse the donation which is something much more reasonable to be helped out with. Hopefully this kind of unhelpful support is not one of the reason driving players away from this game, and any other games from this company. We would like to support the game & the company, but we would also wish the company can provide players reasonable and helpful supports.
We are sorry to hear that you have encountered this issue when making your donation. Please see our Knowledge Base for further assistance on this subject. If needed, please follow up with our Support Team with the ticket that you have already created.