**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
Options

Updating Error Fix [Merged Threads]

Zer0bitsZer0bits Posts: 104
edited March 2018 in Bugs and Known Issues
After updating on iOS u get an unknown error and game won’t finish downloading the update? Won’t let u do anything in game, restarts and force closing not fixing it. You will have to delete game, reinstall and update from scratch.
Post edited by Kabam Vydious on
«1

Comments

  • Options
    bdawg923bdawg923 Posts: 764 ★★★★
    I keep force-closing and re-opening the game, and I don't get a prompt to download the in-game download. I always see a message that says "UNKNOWN ERROR: Failed to download content. Please check your internet settings and try again.". I'm on wi-fi, internet works fine.
  • Options
    seth9352seth9352 Posts: 16
    edited March 2018
    Is this the same thing your getting?md3sjs1tbgkn.png
  • Options
    bdawg923bdawg923 Posts: 764 ★★★★
    seth9352 wrote: »
    Is this the same thing your getting?md3sjs1tbgkn.png

    Yes same thing
  • Options
    Thecrusher_9756Thecrusher_9756 Posts: 772 ★★★
    Same thing here
  • Options
    seth9352seth9352 Posts: 16
    Sucks to expect this every time an update comes out gky1u4kyrt39.png
  • Options
    GrafikdevGrafikdev Posts: 35
    Same iphone 6s ios 9.2.3
  • Options
    bdawg923bdawg923 Posts: 764 ★★★★
    Can't do war placement, can't tap anything in game. Really frustrating
  • Options
    HulksmasshhHulksmasshh Posts: 742 ★★★
    Restarting the app once fixed it for me.
  • Options
    DrchucklesDrchuckles Posts: 28
    Same here
  • Options
    bdawg923bdawg923 Posts: 764 ★★★★
    I deleted and am reinstalling the app. Seems to be working now. Still a really annoying issue especially since the whole update should be in the app store and not a double update..
  • Options
    ShaGaGyShaGaGy Posts: 73
    same here guys ...


    0hi8bp250zyq.png
  • Options
    Vossler77Vossler77 Posts: 683 ★★
    Delete and reinstall
  • Options
    dangerbludangerblu Posts: 47
    jkh01xauouql.jpg
  • Options
    KingDeluxeKingDeluxe Posts: 4
    Just let it sit with that pop up message, after a minutes it will start downloading the in-game content.
  • Options
    Time4ASpankingTime4ASpanking Posts: 199
    8e8flx9ueook.png
  • Options
    AKTEKAKTEK Posts: 308 ★★
    same to me poor update
  • Options
    BrandJennBrandJenn Posts: 145
    Try deleting and reinstalling. Worked for me
  • Options
    shadow_lurker22shadow_lurker22 Posts: 3,245 ★★★★★
    Wow get updated can't load game where as before update loaded just fine so ITS NOT MY INTERNET
  • Options
    Same happened to me... Uninstall and reinstall.
  • Options
    DarkestDestroyerDarkestDestroyer Posts: 2,877 ★★★★★
    Shouldn’t have to uninstall it though.
  • Options
    SagnikfurySagnikfury Posts: 104
    Same. What's the workaround?
  • Options
    SagnikfurySagnikfury Posts: 104
    After the latest update the game won't boot up and I'm getting an error message saying "failed to download content". Please fix
  • Options
    Next2HellNext2Hell Posts: 102
    Can’t play after update
    eijsj3teautl.png
  • Options
    Woody_federWoody_feder Posts: 584 ★★
    Same problem here... Samsung j7 prime running Android 7.0...
  • Options
    Next2HellNext2Hell Posts: 102
    iPhone 6s iOS 11
  • Options
    CaptainPunksterCaptainPunkster Posts: 11
    Same with me. I kept on restarting and it didn't work. Got the failed to download content message. Signal strength showed about 60% or so. Moved to a spot where it was close to 90% and then it started downloading.
    They can't even get the numbers right on the downloading screen. Messages says it's going to download over 500 MB but screen shows xx/73 MB. It goes slowly and then quickly to 86/73. Then sits at 86 for a few minutes and then it counts backwards, 85, 84, 83, then balloons to 135 MB. Sits there for a few minutes and then it loads automatically to AQ map. Doesn't even go to the homepage. I am wondering if it downloaded correctly.
  • Options
    Al_ahadAl_ahad Posts: 30
    edited March 2018
    Same here
    ig0wdry66sp0.jpeg
  • Options
    FineDogFineDog Posts: 403 ★★★
    The update is working for me, however, every time I start a new fight the screen glitches briefly. It's hard to describe what it looks like, it's just a garbled mess of artifacting and video error, but it only lasts for like a quarter of a second. Not a serious issue but definitely concerning.
Sign In or Register to comment.