**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

actually talk to the players!!!

Cmurder61Cmurder61 Posts: 12 ★
in Suggestions and Requests
when someone sends in an email with an issue try actually reading it in its entirety and responding with your own words. a real genuine response. right now all you do is send back generic scripted emails that just shows how little you care about whats going on with your players and how unwilling you are to try and actually help someone.

Comments

  • nameplasnameplas Posts: 240 ★★
    Nope, not happening as long as they're getting the $$$$$. We gotta stop spending for something like that to happen
  • Cmurder61Cmurder61 Posts: 12 ★
    aint that the truth! as long as theyre raking in those checks who cares about players and their problems lol
  • shchong2shchong2 Posts: 2,419 ★★★★
    edited April 2018
    I think some folks asking for direct help LINE to Kabam tech support to at least talk to a real concerning & helpful employee (we can pretend the concerning & helpful part), but I think either the posts were either ignored, closed or deleted, couldn't remember which is which.

    However, some of us did manage to Google Kabam's office in Vancouver BC, and can even see their company Logo on the building from the Google street view. In case if you are nearby, you should consider walking straight up to them and have a direct face to face conversation with their support and dev, if you deem that will at least get them to listen to us. Remember to shake their hands and give them a candy or two before starting a healthy conversation. :D Don't
    buy them coffee or beers yet, they haven't earn it. :D Good luck and cheers!
This discussion has been closed.