Promo for google card

1jazz231jazz23 Member Posts: 7
in Suggestions and Requests
@Mike, I tired doing this the proper way by raising a ticket and the support closed the ticket without checking into the issue. I purchased a google card for 50 dollars on 4/26 and then went to purchase Black Panther package. Well I received the units but I never received the promised crystals and energy. I dont like airing your laundry but if you say you are going to do something please follow through. If any additional information is needing please reach out to me.

Comments

  • Marine31_Marine31_ Member Posts: 61
    It's not a Kabam thing it's a Google issue you shouldn't be here asking you should be asking Google
  • 1jazz231jazz23 Member Posts: 7
    Google does not control Kabam, this is a developer issue. Plainly the serial number was not added into the Kabam server which allows the promo items to be release to the user.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi 1jazz23,

    Sorry to hear that you did not receive your units. Please reach out to our Support Team for assistance with your missing rewards. Make sure to include your purchase information when submitting your request.
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