Been a few weeks now... still unable to log in. Anyone know what I can do?

SuperheroSaturday

Please help me. I just want to play again.

Comments

SuperheroSaturday

SkiTzO

I have the same issue with my iPhone 6s+. Not able to log in

Dave2442

Check your wifi. If your wifi is not strong that is the reason.

Dazman220

I had this issue once and fuly unistalling the game and reinstalling sorted it out for me

SuperheroSaturday

SkiTzO: I have the same issue with my iPhone 6s+. Not able to log in

SkiTzO, what are you doing about it? I can't get in touch with Kabam help center.

SuperheroSaturday

I've uninstalled and reinstalled the game twice, all to no avail.

I can't log in whether I'm connected to wiFi or using my phone service.

Solswerd

What Kabam needs to do is post a sticky that has a link for contacting support when you are unable to get into your game.

Bluewings99

That's no WiFi or connection issue. Apparently the patch update has some missing files even after downloading. You need to copy and paste few specific folders(missing files) of mcoc to your device from another user(who's able to login). Clear app data and try a fresh login. There's a YouTube video on the same. Worked for me. Good luck

FAL7EN

Quit

GroundedWisdom

You can try clearing your Cache, then reinstalling. Check to see of you have Permissions enabled for the game.

TenebrousTenebrific

Please uninstall, then reboot your device, and attempt to reinstall the game. If this does not resolve the issue, please do contact our Support Team, as they are able to review your in-game account and may be able to assist further.

You can get to our Support Pages on the web at this link: http://kabam.force.com/PKB .