**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Lost Card.

deiracefan3cardeiracefan3car Posts: 4
in General Discussion
The recent upgrade downloaded yesterday ( 6/4/18) and today my 4* star shard card is gone. Come on game team get it back to me

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    The_OneThe_One Posts: 2,936 ★★★★
    You'd be better off submitting a ticket to support in game
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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey deiracefan3car, I'm sorry to hear this happened! Some troubleshooting steps which may help to resolve this issue can be found in the links below.

    - iOS Troubleshooting
    - Android Troubleshooting

    If those steps don't cause your Card to reappear in the game, as was mentioned above, you should reach out to our Support Team for further assistance. You can submit a Support ticket by clicking on the gear shaped icon, located in the top left corner of the game's Home screen. From there, tap the button that says “Support”, and then tap on the option for “Need more help? Contact us”.
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