**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
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**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Rank-down tickets and refunds for Pure Skill

The game team acted appropriately when rank-down tickets were issued after changes to PB teams. The same should be done for Pure Skill masteries. People spent time and money to invest in the Pure Skill masteries and rank skill champs accordingly. Kabam has made significant changes to Pure Skill masteries, and this merits rank-down tickets.

Comments

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    ThawnimThawnim Posts: 1,461 ★★★★
    Rank down tickets were not given after removal of block proficiency teams. They just refunded all units spent on willpower which was also rolled out at that time.

    Rank down tickets came with changes to DS, BW, SW and Thor as a part of 12.0. A second set was sent out in preparation for 12.1 after people spent their first set of rank down tickets.
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    BlezzzzzzzzzBlezzzzzzzzz Posts: 45
    Regardless of the reasoning, it is very simple - fundamental changes were made to an item that became less valuable when the game team changed Pure Skill. When something is advertised and sold at one value, and then all the sudden changed, then that represents a breach of contract between the consumer and retailer. If a product is significantly changed after you bought it, and the retailer can’t simply offer you store credit, then they MUST fix or replace it or give you a refund.
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    Spartacus29Spartacus29 Posts: 90
    Having the units refunded that it cost to acquire the cores to unlock the mastery makes sense. Rank down tickets don't.
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    BlezzzzzzzzzBlezzzzzzzzz Posts: 45
    Thawnim wrote: »
    Rank down tickets were not given after removal of block proficiency teams. They just refunded all units spent on willpower which was also rolled out at that time.

    Rank down tickets came with changes to DS, BW, SW and Thor as a part of 12.0. A second set was sent out in preparation for 12.1 after people spent their first set of rank down tickets.


    I think you are missing the point. Instead of nitpicking my verbage, it would be more constructive to agree or disagree with OP.
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    ThawnimThawnim Posts: 1,461 ★★★★
    Thawnim wrote: »
    Rank down tickets were not given after removal of block proficiency teams. They just refunded all units spent on willpower which was also rolled out at that time.

    Rank down tickets came with changes to DS, BW, SW and Thor as a part of 12.0. A second set was sent out in preparation for 12.1 after people spent their first set of rank down tickets.


    I think you are missing the point. Instead of nitpicking my verbage, it would be more constructive to agree or disagree with OP.

    Fine, I disagree with your point. Refund of units seems far more appropriate than rank down tickets at this point. Plus that would follow what they did when willpower was nerfed.
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    JaffacakedJaffacaked Posts: 1,415 ★★★★
    Regardless of the reasoning, it is very simple - fundamental changes were made to an item that became less valuable when the game team changed Pure Skill. When something is advertised and sold at one value, and then all the sudden changed, then that represents a breach of contract between the consumer and retailer. If a product is significantly changed after you bought it, and the retailer can’t simply offer you store credit, then they MUST fix or replace it or give you a refund.

    Read their ToS, they can do what they want. Yes it sucks an it's taking too long for an answer, it's not hard for them to just refund the units really
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    Maximus_SpankersonMaximus_Spankerson Posts: 445 ★★
    Pure skill... it's been way way way too long
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    JoeVodkaJoeVodka Posts: 14
    I agree I wasted a lot of units on the pure skill mastery, I'd like my units back. It's exactly what happened with willpower they knew it was going to be of little use compared to the Amount of units you had to spend on unlocking all 3 tiers, so they refunded us the cost. Pure skill is maybe even less useful than willpower is and just as expensive. I don't see why anyone that purchased it prior to 12.0 shouldn't be compensated for it. Only issue is that pure skill can be purchased with units or loyalty and I think no one wants to address it.
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    CapWW2CapWW2 Posts: 2,901 ★★★★
    Kabam you need to do something about pure skill, how something this flagrant can go on for this long! It is outrageous and disrespectfull to us! 4500 units for what kabam? Really, we need the same willpower compensation because pure skill is as expensive as willpower.
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    username92847username92847 Posts: 292
    Am I understanding correctly...
    With diminishing returns system,
    Pure skill isnt good anymore over rank 2/3?

    (I never unlocked it past 2, cause its so expensive
    ..& Wow, i dont even have a dog in this race,
    but I hope kabam does right by all those who unlocked the lvls - who obviously did it for BW....who was nerfed)
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