Game crashing

Mrmarvel123

Every hour or so my game kicks me out ever since the update I don’t know if anyone else is having this problem ive tried deleting the app and reinstalling it but I still have the problem please help

DaMunk

Anyone running iOS is screwed. The game is in bad shape right now.

Kabam Rose

Hi Mrmarvel123,

We are sorry to hear that you are experiencing issues. Please try the basic troubleshooting steps linked below.

Basic Troubleshooting Steps
Android Troubleshooting: http://kabam.force.com/PKB/articles/en_US/FAQ/Basic-Android-Troubleshooting?retURL=/PKB/apex/KbSearch?searchstring=troubleshoot&game=a0Za0000013VnVqEAK&language=en_US&popup=false&issue=All&game=a0Za0000013VnVqEAK&searchstring=troubleshoot&language=en_US&articletitle=Basic Android Troubleshooting

iOS Troubleshooting: http://kabam.force.com/PKB/articles/en_US/FAQ/Basic-iOS-Troubleshooting?retURL=/PKB/apex/KbSearch?searchstring=troubleshoot&game=a0Za0000013VnVqEAK&language=en_US&popup=false&issue=All&game=a0Za0000013VnVqEAK&searchstring=troubleshoot&language=en_US&articletitle=Basic iOS Troubleshooting


If you are playing on iOS, please look at the following thread:
NEW 19.0 UPDATE PHONE PROBLEMS [MERGED THREADS]