**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
AQ Bracket Issue [Resolved: Compensation Given]
This discussion has been closed.
Comments
**shakes head violently and checks to see whether beer was spiked with PCP**
If there are software devs working today (and there should be if the game has a significant issue), they should be laser-focused on the overheating issue.
Now...could someone pop in here and say something sweet? Possibly, but they may be so gun-shy now that they are terrified of saying anything. Whether that’s professional or stand-up or diligent is another matter. But that may very well be why this issue hasn’t gotten any love today.
Dr. Zola
Giving us less rewards two weeks straight isn't going to cut it. They need to look over alliance history over a 3-4 week period to get a better snapshot of what alliances typically score and not base compensation off of an anomaly week. It needs to be based on a regular, uninterrupted week only.
False. It is that hard guy.
See the posted questions that hold merit and are legitimate questions.
We don't know which option is worse. To do nothing, or continue. Duh.
Yeah I know this has nothing to do with AQ, but hey, it’s not like the moderators are chiming in to tell us to post in the correct place.
Any answer on AQ yet? Now it’s in the right place.
They likely do have people on-call and working at all times. They probably have a limited number of Devs that are capable of dealing with these things, and currently we have a heating issue that needs dealt with as well. There may be people working, but they can't make people work 24/7. They do have to live as well. Now, in the event of an emergency, such as the server crashes and no one can play at all, that would warrant an immediate response, and having someone called in. Given the fact that there are other issues going on and AQ being mixed up is not the top of the triage, it will probably have to wait. I get that people are worried. I'm not trying to say it's not an important issue. I'm just saying it's not as dire as a game outage.
Why anyone would try to speak for kabam who isn’t paid by them is beyond me, and if the intention is to calm the waters or ease the contention between the player base and the developers and moderators, it’s failing miserably.
2) delay war season a week to fix phones turning into molten lava
3) give everyone glory to match what they earned during the AQ ending 6/26 (roughly). This was the last AQ where we thought brackets mattered.
4) make maps free this AQ and next.
5) SAY SOMETHING. You could’ve handled 80% of the outcry if you had made maps free and promised to fix it on the back end. Instead, we got a cryptic warning to roll the dice on these maps.
1)we had an emergency issue for almost 8+ hours so nothing came back
2) we have phone burning up issues still going on since the update and no news for how long like this
3) AQ cockup with tiers no news whatsoever or rather fix the brackets or rewards
Yes, Kabam keeps a team working around the clock, but their job is to ensure the game is running 24/7. Can players log in and play? If yes, then everything is punted to Monday.
Even the big server crash happened late on a Friday night. They worked like crazy to get the game back up, but absolutely nothing was discussed for compensation until the next business day (Monday).
In this case, we probably won't hear anything until tomorrow at the soonest.
I can only assume that if we run the entire week of AQ our compensation package will be what we would have received if AQ was running in our proper brackets - much later than we would have received it, of course. I obviously don't know this for sure because we never seem to receive timely responses to our concerns or transparency from Kabam. I strongly doubt it will exceed our normal AQ rewards because our compensation packages for the last year and a half have been pretty lean.
The other issue is Kabam is starting a new (harder) AW season and many of us need our glory from AQ to purchase revives and/or potions (as has been stated previously in this thread by others.) How will this be handled? Is AW season 3 going to be postponed? Is Kabam going to hand out L4 healing potions and revives before AW season 3 begins? Or are we supposed to suck it up and deal with it like we've grown accustomed to doing?
Kabam, answer the simple questions in this thread and make this right. You have been making far too many mistakes and the player base is growing weary. Oh, so weary.
Previously, they have given people what they earned the week prior to the issue. That might be a possibility.
The game is working as intended
Who is “they” in this sentence? And do you know the length of time and complexity it takes to fix the phone issue vs the to fix aq (which they said they already have a fix for)?
And do these “they” also include the people who respond to questions about which maps we should be running in aq/compensation? If not, why does the phone issue have any bearing on most of the questions being asked?
It’s against the forum rules to pretend to be a mod
What does this add to the discussion? Telling us they might do something doesn’t help. You aren’t a mod.
You can delete drafts in a draft section on the right side below the links for "My Discussions" and "My Bookmarks" if you have a unposted draft.
To be fair, that's how I do it. I'll fix anything on a Saturday, but anything that doesn't involve critical uptime and you're going to wait until Monday at the earliest. If you want to hash out a problem on a Sunday, I'm far less inclined to be understanding. I'll do it, but you'll be negotiating with a hostile party, and you're going to lose. Doesn't matter how big a customer it is.
This almost doesn't even warrant a response, but nowhere did I imply that I'm a Mod. Kthxbye.