Known Issue: Android Users Unable to Purchase Deals

FR3SH22FR3SH22 Member Posts: 6 ★
edited July 2017 in Bugs and Known Issues
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That's the message I get on both 4 star awakening gem offers. The 3 star offer works fine and I can proceed if I wanted it...
Post edited by Kabam Miike on
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Comments

  • Broken_XenoBroken_Xeno Member Posts: 2
    Tested it to see, does that for me as well.
  • jerstolpjerstolp Member Posts: 73
    same. for. me and im definitely logged into. my. google. acct logged out n back into it several times same. with mcoc with google play n kabamz29qdgpafjpa.png
  • SandwychJonesSandwychJones Member Posts: 9
    Same for me
  • jerstolpjerstolp Member Posts: 73
    better not miss offer bc of this ill b upset i want to wake my sw.
  • jerstolpjerstolp Member Posts: 73
    n i bought units yesterday no issues
  • timotoy0919timotoy0919 Member Posts: 12
    same here. really want to buy this but if kabam dont fix this then i guess i get to save 50 usd today
  • Damo666hansonDamo666hanson Member Posts: 3 ★
    I'm trying to get the daily card bundle bit it comes up with a pop up saying there is an authentication problem and I need to sign in to my Google account. I already am signed in. Is there a problem?
  • VampVamp Member Posts: 25 ★
    Same here!!!
  • TaxTax Member Posts: 105 ★
    Me too
    username Taxico
  • jerstolpjerstolp Member Posts: 73
    ok it just for the new offers i can buy units??? kfhh0ohyg6np.png
  • Crystal810Crystal810 Member Posts: 1
    Why is this?
  • TaxTax Member Posts: 105 ★
    I'm having the same issue. Just posting about it again so hopefully it will catch someone's attention.
  • Neige2016Neige2016 Member Posts: 4
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    Me too
  • SonicEmpireSonicEmpire Member Posts: 83 ★
    I get the same thing...?? I'm signed in to everything.
  • FeuerFeuer Member Posts: 4
    I've checked, the 3* sig offer can still be purchased but the 2 4*s are locked out via that error.
  • Gr8hulk99Gr8hulk99 Member Posts: 10 ★
    Same here can't buy anything ....
  • FeuerFeuer Member Posts: 4
    This error appears to be exclusive to the 4* gem deals, the 3* one works fine still.
  • SonicEmpireSonicEmpire Member Posts: 83 ★
    I keep getting this and ice never encountered it before. I'm properly signed in to every account. I want these offers.1oulr9o1okar.png
  • JuggaloblackJuggaloblack Member Posts: 9
    I'm having the same issue. I can buy anything else on the store, just not the subscriptions.
  • jerstolpjerstolp Member Posts: 73
    me. tooybs930saaw96.png
  • jerstolpjerstolp Member Posts: 73
    me too2qz7ori800dd.png
  • VampVamp Member Posts: 25 ★
    @kabam123 @Kabam Wolf @Kabam Iko @Kabam Loto @Kabam Spice I would like to purchase 4* daily card offer and it still isn't allowing me to? Hope kabam can sort this before offer runs out...
  • JRockCJRockC Member Posts: 4
    I'm having the same problem. More android issues, or is this happening to ios users as well?
  • JuggaloblackJuggaloblack Member Posts: 9
    I can buy everything except the 4 star subscriptions. It would be awesome if I could awaken my Rogue.
  • VampVamp Member Posts: 25 ★
    I'm on android @JRockC
  • Del305_Del305_ Member Posts: 8 ★
    Why can't we purchase the 2 new awakening deals it gives everyone a error message
  • FeuerFeuer Member Posts: 4
    @JRockC an alliance mate of mine got it no problem on his ios. This problem seems to be Android-specific and is severely putting me off of the idea of doing this and future deals now.
  • jerstolpjerstolp Member Posts: 73
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    same here android
  • SandwychJonesSandwychJones Member Posts: 9
    Trying to awaken voodoo here and get star lords sig level up
  • DrakeDrake Member Posts: 101 ★
    Add another Android user to the list. It let me buy the $5 one, but not the others.
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