**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Comments
Our Team is currently investigating the outage. We will update you as soon as we have more information available.
.... Folks, we suspect a few potential reasons to the server down such as XXX, YYY, ZZZ,
.... we are currently deploying N engineers looking into it
.... our tentative ETA is W min/hour
.... Our next status update to you is T min/hour
and Good behavior of a company AFTER server down:-
.... Folks, we got it up again, our root-cause identified the actual problem to be XXX, YYY, ZZZ,
.... we are putting a PREVENTION plan so similar issue will not happen again
and BAD behavior of a company before & after server down:-
.... Totally NO communication & no explanation
.... copy and paste standard robotic response that has almost no meaning
We will definitely want to encourage you to exercise transparency and communication. Pls understand even a 1min down can cause havoc and lost to people who spent units and boosts or Pym canister and etc. Pls be considerate and at least show that you care by being transparent in your explanation and throw our some info. Thanks.