Issue: can't log on

ZAN667 · 2017-07-03T23:31:40+00:00

I've got full net reception and cant log on<br/> With my Android version 7.1.1 phone

ZAN667

I've got full net reception and cant log on
With my Android version 7.1.1 phone

Comments

Titan_A97

Same here.

Any solutions?

iPad Pro and iPhone SE

ZAN667

I just don't want to miss out on the daily login special Crystal day 7,

And let my team down in AW

linny_456

Can't log in as well, seen posts and comments in my alliance that makes it look like it is an issue in Australia. Can anyone help me confirm?

Hiya2471

I can log on for maybe five minutes then it says i lost connection kicks me and says I cannot log in starting to get real annoying has been going on all day.

solsk11

having the same issue, also in australia. i have rebooted my phone, re-instaled the game and still saying it can't connect. I can connect to everything else on the net, including downloading and installing the game

ZAN667

I'm from Australia, Victoria can't log in

Got ally members from NZ and US that can log in

And a Ally member from Australia, QLD that can log in

So is the issue for people in Australia, Victoria?

linny_456

An ally member from Western Australia can login, looks like it could just be Victoria.

solsk11

no-one else in ally is having issues

Back for Blood

Im in tas and havent been able to login for hours either

solsk11

also VIC BTW, what carrier are u with? I'm Virgin

linny_456

Optus

solsk11

Virgin piggy backs off optus

solsk11

Blazay, who u with?

Titan_A97

Seems like a regional issue.

I'm in Melbourne, Victoria and I can't log on.

Today's Day 7 for the special calendar and it would be a damn shame if I couldn't log on to get my T4C crystal or help out my ally mates in AW!

solsk11

i know others in VIC that can login. they are on ios though

linny_456

Titan_A97 wrote: »

Today's Day 7 for the special calendar and it would be a damn shame if I couldn't log on to get my T4C crystal or help out my ally mates in AW!

That crystal is the only reason I could be bothered enough to make an account and comment here.

Daddo

I have also login issues it just keeps saying cant connect to the network, my network is fine for everything else. Im in aus too. Iphone 7+

solsk11

good to see admin talking to us!

linny_456

Another ally member can log in, they are with Optus and from QLD. Maybe its specifically Optus in Vic/Tas. I didn't think the game could affect players that specifically.

Apusaha

Cant log in either from Melbourne.... seriously its getting annoying on top of your usual drama

ZAN667

this is unacceptable I have two daily cards that I've paid $$$ for units and the other one for sigs

linny_456

Able to log in after connecting to the wifi at work, pretty sure we are with Telstra.

F3zniper

I am able to log in hotspot with another network vodaphone, i am on optus in vic, near CBD area, other internet apps or website works just fine, looks like somethings blocking the connection from optus side.

Jaarel

I am near Melbourne and on Optus - can't log in. I can get into every other website fine and other apps. Just this.

Has anyone reported the issue?

Titan_A97

Jaarel wrote: »

I am near Melbourne and on Optus - can't log in. I can get into every other website fine and other apps. Just this.

Has anyone reported the issue?

Yes, I have just contacted Kabam Support as of now.

OZSMASHU_YT

Same here

solsk11

i used work wifi and was able to connect. Do admin not check these messages? Never been on here before as it has always seemed a bit futile. Seems like we have narrowed it down to an issue between Optus and Kabam

Back for Blood

Im with virgin

solsk11

Titan and Ozmash, let us know how u get on please. never raised a ticket with Kabam before

AidenBenMan

Same issue for me..... got Virgin and Ovo..... both run off Optus. In regional Victoria. Getting super cross with it!!!!!