tech support

che1

is there any other way to submit a ticket

Kabam Spice

Yes! Have you tried this?
In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, tap the button that states, “Need more help? Contact us” to submit a support ticket.