We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
A bug in crystal display

Like as u all know the new spidey event has started but there is one problem, I cant buy the crystals! It turns out I earned the shards but there is no window through which they could be accessed?
Any of u gettin the same problem.
Any of u gettin the same problem.
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Hmm thanx for the insight