Summoner Appreciation Week Discussion

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Comments

  • BadPullsMarcoBadPullsMarco Member Posts: 420 ★★★
    As a joke, someone ask a basic question just so you can see that they are checking these and will only address that post.
  • GroundedWisdomGroundedWisdom Member Posts: 36,534 ★★★★★
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?
  • NamelezNamelez Member Posts: 992 ★★★
    FAIR compensation would be the milestone rewards from any arena the Summoner competed in during 19.0 and 100% rewards from any Event Quest attempted during 19.0... AQ and AW was a bit of a mess... So throw in some Alliance Revives and Potions.... Is that unreasonable ?? Give me ur honest opinions 🙂
  • GroundedWisdomGroundedWisdom Member Posts: 36,534 ★★★★★
    edited August 2018
    LegendJRG wrote: »
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?
    So personally attacking people by saying they’re in emotional distress over not being adequately compensated for all areas of the game being affected. With no possibility other than phone damage should they try to play. A new low, even for you at least argue a position normally, even if it is intellectually or ethically wrong. I will reiterate what someone said earlier in that you’re not being contrarian or pragmatic, just trolling or derailing genuine discussion most of the time and should really reflect on that and stop.

    That's not a personal attack at all. I'm saying people may be factoring in emotional distress. Meaning, the frustration is adding to the reasoning.
    TL:DR - It's difficult to come to something adequate when the anger is high.

    For the record, I don't have anything invested in what people get for it. I could care less if people get all they ask for. There's also a logical part of me that has to consider things like the Arena and War. Both are Competitions, and it gets tricky when factoring them in because you can't claim being owed something that has to be competed for. War for example, you can't factor in a Win or Loss when those depend on performance. You can't guarantee a Win or Loss if the game was running properly. Same with the Arenas. They're based on what we put up. It may be possible to see what someone usually averages, but that all depends if they choose to run it or not, so once again, no guarantees. AQ is a bit different, and that's a possibility, because it is based on long-term, consistent runs.
    I get that people are upset and I'm not trying to agitate anyone. I'm just saying that it's not helping to go into histrionics, and we don't have all the information to add up what's being given. It all has a value. It's really difficult to give every Player what they always run, because it's too specific, and it could take a long time to calculate individually and dole that out. Could they? Technically, yes. I'm pretty sure. All I'm trying to do is help people think logically so they can communicate more clearly. Makes no difference to me what people get. I'm not bothered by it. I'm trying to help clarify thoughts is all. I'm not trolling at all. People are just upset and I'm trying to be rational with them.
    As for devices, that's a whole other bag of worms, and I'm not really going to say much because I also think User Liability factors into that, and that would just start an argument, so I'll avoid that one.
  • DeathBringer77DeathBringer77 Member Posts: 159
    You helping people think logically and communicate clearer. Lol. Your too funny bro.
  • Austin555555Austin555555 Member Posts: 3,043 ★★★★★
    Ace_03 wrote: »
    Maybe the reason we aren't getting replies from Kabam is because they are working on better compensations. I know funny joke right

    szv3ql8z3ur3.png

    When kabam sees we think we matter
  • Lightingrod7Lightingrod7 Member Posts: 166 ★★
    LegendJRG wrote: »
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?
    So personally attacking people by saying they’re in emotional distress over not being adequately compensated for all areas of the game being affected. With no possibility other than phone damage should they try to play. A new low, even for you at least argue a position normally, even if it is intellectually or ethically wrong. I will reiterate what someone said earlier in that you’re not being contrarian or pragmatic, just trolling or derailing genuine discussion most of the time and should really reflect on that and stop.

    That's not a personal attack at all. I'm saying people may be factoring in emotional distress. Meaning, the frustration is adding to the reasoning.
    TL:DR - It's difficult to come to something adequate when the anger is high.

    For the record, I don't have anything invested in what people get for it. I could care less if people get all they ask for. There's also a logical part of me that has to consider things like the Arena and War. Both are Competitions, and it gets tricky when factoring them in because you can't claim being owed something that has to be competed for. War for example, you can't factor in a Win or Lose when those depend on performance. You can't guarantee a Win or Lose if the game was running properly. Same with the Arenas. They're based on what we put up. It may be possible to see what someone usually averages, but that all depends if they choose to run it or not, so once again, no guarantees. AQ is a bit different, and that's a possibility, because it is based on long-term, consistent runs.
    I get that people are upset and I'm not trying to agitate anyone. I'm just saying that it's not helping to go into histrionics, and we don't have all the information to add up what's being given. It all has a value. It's really difficult to give every Player what they always run, because it's too specific, and it could take a long time to calculate individually and dole that out. All I'm trying to do is help people think logically so they can communicate more clearly. Makes no difference to me what people get. I'm not bothered by it. I'm trying to help clarify thoughts is all.

    SO. MANY.WORDS
  • GroundedWisdomGroundedWisdom Member Posts: 36,534 ★★★★★
    LegendJRG wrote: »
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?
    So personally attacking people by saying they’re in emotional distress over not being adequately compensated for all areas of the game being affected. With no possibility other than phone damage should they try to play. A new low, even for you at least argue a position normally, even if it is intellectually or ethically wrong. I will reiterate what someone said earlier in that you’re not being contrarian or pragmatic, just trolling or derailing genuine discussion most of the time and should really reflect on that and stop.

    That's not a personal attack at all. I'm saying people may be factoring in emotional distress. Meaning, the frustration is adding to the reasoning.
    TL:DR - It's difficult to come to something adequate when the anger is high.

    For the record, I don't have anything invested in what people get for it. I could care less if people get all they ask for. There's also a logical part of me that has to consider things like the Arena and War. Both are Competitions, and it gets tricky when factoring them in because you can't claim being owed something that has to be competed for. War for example, you can't factor in a Win or Lose when those depend on performance. You can't guarantee a Win or Lose if the game was running properly. Same with the Arenas. They're based on what we put up. It may be possible to see what someone usually averages, but that all depends if they choose to run it or not, so once again, no guarantees. AQ is a bit different, and that's a possibility, because it is based on long-term, consistent runs.
    I get that people are upset and I'm not trying to agitate anyone. I'm just saying that it's not helping to go into histrionics, and we don't have all the information to add up what's being given. It all has a value. It's really difficult to give every Player what they always run, because it's too specific, and it could take a long time to calculate individually and dole that out. All I'm trying to do is help people think logically so they can communicate more clearly. Makes no difference to me what people get. I'm not bothered by it. I'm trying to help clarify thoughts is all.

    SO. MANY.WORDS

    Complex situations require more words.
  • Lightingrod7Lightingrod7 Member Posts: 166 ★★
    LegendJRG wrote: »
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?
    So personally attacking people by saying they’re in emotional distress over not being adequately compensated for all areas of the game being affected. With no possibility other than phone damage should they try to play. A new low, even for you at least argue a position normally, even if it is intellectually or ethically wrong. I will reiterate what someone said earlier in that you’re not being contrarian or pragmatic, just trolling or derailing genuine discussion most of the time and should really reflect on that and stop.

    That's not a personal attack at all. I'm saying people may be factoring in emotional distress. Meaning, the frustration is adding to the reasoning.
    TL:DR - It's difficult to come to something adequate when the anger is


    SO. MANY.WORDS

    Complex situations require more words.
    Grrrr
  • Kade7175Kade7175 Member Posts: 304 ★★
    We are asking you to reconsider this kabam, as spenders, players, and loyal fans of your game please reconsider this package or let us know the full details of these "gifts" if it has high units and lots of other things we may be missing, let us know. And please stop making a pattern of releasing bad news friday and not responding until the next week to let us know whats going on.
  • Thestoryteller6Thestoryteller6 Member Posts: 153 ★★
    We don't even know how much of what is in each Package yet, and people are reacting.

    Why do you consistently ignore the fact that we were unable to play every part of the game, and we have to choose only one area that we wish to be compensated for?

    There's also a Universal Package that has something for every area.

    And if I thought that would even remotely cover the problems I had due to overheating and downtime then I would not be complaining. However after 3 1/2 years of dealing with kabam I know what they’re like. There is no way a universal package will have anywhere near what losses I had from overheating.

    If I’m wrong, you and kabam can both expect a full apology. I’ll even gift you some energy refills, I’m so confident it will not cover the issues we had.

    Is there anything they can give at this point that will? Somehow I feel like emotional distress is factoring in.
    Let me rephrase it. What would cover it for you?

    Ok, personally I would be alright with (I’m not going to work everything out)
    -3 AQ final rewards and map 5 crystals for 3 series for the time I couldn’t participate in AQ
    -4 tier 2 or 3 War rewards (1/2 victory and 1/2 loss as an average)
    -6 arena rewards (milestones for 1m in 4* basic and 2m in 4* featured and rank rewards for the 25-45% in 4* basic, 11-30% in 4* featured, since that is at the very least what I do every arena)
    -compensation for energy refills I had to use, let’s say 10 (even though it was more)
    -5(ish) revives for war and aq for losses and shut downs I had

    And since at the start of the overheating I was in a gold 1 alliance, but I chose to step down part way through after I literally couldn’t play the game, my issues have only just finished so I wasn’t able to join again in time for seasons, so I think some compensation for war seasons (while not absolutely necessary) would be very appreciated. I’d take half rewards, since I wasn’t in those wars.

    But again, with war seasons, I understand why I don’t absolutely deserve that as compensation, and I’m not demanding it to be so. It would just be a gesture of goodwill.

    This is a really good point (and the same point was made but a couple other people)... People who ask, how much is enough, are missing half the point. It's not just about how much, it's about how.

    It feels really rubbish right now because all the "compensation" is geared towards getting players to sink more hours into the game (clearly Kabam is not hitting its player hour KPIs due to the overheating).

    What would work better (obviously) is having compensation geared towards making up for uncompleted content. So, for example, when AQ gets interrupted for a long time, we get half hour timers and rewards for the highest AQ map we played in that cycle.

    This shouldn't be any different. We should get compensated for the highest arena milestones/rank rewards we hit in the month before the overheating issue, for example. Rewards for the highest event quest difficulty we completed the month before the overheating. And so forth.
  • DarthPhalDarthPhal Member Posts: 1,064 ★★★★
    I’m looking forward to some great offers this week, and not much else.
This discussion has been closed.