Not getting rewards

EmperorLDrago

I opened appreciation crystal and and I got 1500 5 * shards. But none were awarded to me. I restarted my game still didn't get my shards . Please fix it . Sometime 50 shards are importnat as hell when you are near to open up one

Kabam Porthos

Hey EmperorLDrago, I'm sorry to hear you didn't receive the Shards from opening this Crystal. So this can be looked into further and your concerns addressed, please reach out to our Support Team for assistance.

You can contact them by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.