We're going to continue to investigate this. We won't be restarting the Alliance Quest series that started today, because if there is an issue, we can't be sure that restarting it would fix it. We're going to keep testing some things, and will continue to do so as the series goes on.
If any of you see anything like this again tomorrow, it would be very helpful if you could screenshot it, or record a video of the process. I'll also be paying very close attention to all of our Community spaces for any more mentions of anything about this potential situation.
Well there you go, great customer support and great work kabam
Given Kabam’s extensive history of quality control and flawless record releasing new content clearly the player base is at fault again. Stop making excuses boys you should be used to bitting the pillow by now.
We didn't have issues starting 3 bg, but this interface is confusing and cumbersome. I would not be surprised if the people having issues in this post just started 1 BG by mistake, but I can't blame them because the interface is confusing.
Ive been playing this game since global release years ago. I must say its just sad that with each update or major change thats being introduced i already start thinking upfront..what will go wrong/ or wich bugs will we get this time..
This is hilarious, so many ppl screwed up and try to pass the buck, you just need to be more cautious, only issue ive seen is that it allows members aswell as officers and leader to start AQ
Should make it so that it always defaults to 3 groups, then to run less it has to be changed manually at step 1.
It would then mean people that run 3 cant accidentally press start and run less without actually changing it themselves to run less and people that only run 1 or 2 will at least have enough groups for whole alliance if accidentally starting 3, unlike now with 3 groups accidentally start 1
Furious with new AQ,I just followed the highlighted links & ended up opening ONLY one GROUP... just ridiculous, not even sure where an option was for all 3 groups
This is hilarious, so many ppl screwed up and try to pass the buck, you just need to be more cautious, only issue ive seen is that it allows members aswell as officers and leader to start AQ
Or that officers actually started 3bg and kabam screwed the pooch like usual.
Can you guys give me some more information? I am seeing two different things in here. Did you get the option to choose 3 Battlegroups and then, after selecting them, it did not open them? On the Confirmation screen, did it only show 1 Battlegroup before you pushed the Start button?
Here we just had not 3 BG option. Just 1.
Do not restart. Just fix it for the next day.
Maibe down server to investigate, but fix.
Thanks for look us🤗
This is hilarious, so many ppl screwed up and try to pass the buck, you just need to be more cautious, only issue ive seen is that it allows members aswell as officers and leader to start AQ If it’s allowing members to start AQ then then that’s a bug altogether
No worries, maybe in a month a few ppl who can't join will get a free 10% boost, and all will be right. Besides, who needs the extra glory anyways? So many other ways to earn t2a and rank up materials in this game anyways besides AQ.
Pretty sure this is user error, but interested to see if someone can actually produce photo or video evidence that there was a problem. A whole lot of vitriol towards the Kabam employee who is only trying to help when this is very likely not a bug at all but just a case of officers who didn't take the time to carefully navigate a new screen.
@kabam miike I'm still trying to figure out why you have to pick 3 groups it should always be set for 3 groups and you pick which map you want for each group that way there is never a mess up buy the game or who starts AQ because of this we only group 1 and 20 guys have to sit out
Pretty sure this is user error, but interested to see if someone can actually produce photo or video evidence that there was a problem. A whole lot of vitriol towards the Kabam employee who is only trying to help when this is very likely not a bug at all but just a case of officers who didn't take the time to carefully navigate a new screen.
Cant provide photo or vid after AQ already started
Im not saying without a doubt there isnt a glitch but seems to me there were too many people that hastily went through the initial set up and didnt double check before starting.
Everyone keeps saying just restart it but that’s not fair to the people who already spent items in map 6. It’s easy to say just restart but consider others as well. There’s gotta be a better solution
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Well there you go, great customer support and great work kabam
Will we be able to open more battle groups come day 2?
Verry disapointed...again.
It would then mean people that run 3 cant accidentally press start and run less without actually changing it themselves to run less and people that only run 1 or 2 will at least have enough groups for whole alliance if accidentally starting 3, unlike now with 3 groups accidentally start 1
Or that officers actually started 3bg and kabam screwed the pooch like usual.
Here we just had not 3 BG option. Just 1.
Do not restart. Just fix it for the next day.
Maibe down server to investigate, but fix.
Thanks for look us🤗
Cant provide photo or vid after AQ already started
There should never be a "Do not show this ever again" check box on something like this.