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Connection issues with the game 11/04 [Merged threads]

2

Comments

  • zuffyzuffy Posts: 1,604 ★★★★
    Definitely something is wrong when many are reporting random connection and disconnect errors
  • Labais55Labais55 Posts: 40
    Its all over the place 5 ppl in alliance have alredy problems
  • Dean929rrDean929rr Posts: 14
    Posted above, but more details: Also at least 3 others in my alliance right now online having similar issues.
    iPhone X
    iOS 13.1.3
    Sprint
    Wifi/Cellular - Both
    Game 24.3.1
    EQ/Arena/AQ - BTW The whole AQ timing out and losing half health is dated and needs changed. Either update the algorithm to identify that the fight didn't actually start or get rid of it and if people abuse the exit/re-enter so be it. Doesn't hurt me or anyone else just costs spending revives.
    Issue - random connection errors, start fight, end fight, moving between game modes.Disconnects, then reconnects.
  • LormifLormif Posts: 7,365 ★★★★★
    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
  • ArylAryl Posts: 1,302 ★★★★
  • Marri_2Marri_2 Posts: 577 ★★★
    Dęłtå said:

    Took out sentinel got disconnected so lost half health then alliance member finished fight then I got rewarded kill 4 mins later for same sentinel as 2 kills this is so messed up aw is going to be fun typical network of kabam

    Weird, it's placement phase
  • Indrick781Indrick781 Posts: 480 ★★★★
    The connection issues have really been going on for two months on multiple devices on multiple different connections and types. It isn't us.
  • LormifLormif Posts: 7,365 ★★★★★

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    not everyone is having issues, I have been playing fine all morning, progressing through AQ without the loop some people have seen. There is a lot of network traffic between your wifi and kabams servers. I dont know where the issue is, but it is not affecting everyone.
  • DęłtåDęłtå Posts: 295

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
  • AKTEKAKTEK Posts: 308 ★★
    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
  • LormifLormif Posts: 7,365 ★★★★★
    AKKKTEK said:

    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
    just because it is happening to you does not mean it is a kabam issue unless you happen to be at their headquarters, it could be you are taking the same network path as the others. It could be kabam, but it is odd that is only happening to a few people.
  • AKTEKAKTEK Posts: 308 ★★
    Lormif said:

    AKKKTEK said:

    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
    just because it is happening to you does not mean it is a kabam issue unless you happen to be at their headquarters, it could be you are taking the same network path as the others. It could be kabam, but it is odd that is only happening to a few people.
    It's reported by most of my alliance mates. Should I include SS of chat?
  • LormifLormif Posts: 7,365 ★★★★★
    AKKKTEK said:

    Lormif said:

    AKKKTEK said:

    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
    just because it is happening to you does not mean it is a kabam issue unless you happen to be at their headquarters, it could be you are taking the same network path as the others. It could be kabam, but it is odd that is only happening to a few people.
    It's reported by most of my alliance mates. Should I include SS of chat?
    What does that prove? "most"... If it was kabam's issue then can you explain why everyone is not having the issue? After all no one has reported it by my alliance.
  • AKTEKAKTEK Posts: 308 ★★
    Lormif said:

    AKKKTEK said:

    Lormif said:

    AKKKTEK said:

    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
    just because it is happening to you does not mean it is a kabam issue unless you happen to be at their headquarters, it could be you are taking the same network path as the others. It could be kabam, but it is odd that is only happening to a few people.
    It's reported by most of my alliance mates. Should I include SS of chat?
    What does that prove? "most"... If it was kabam's issue then can you explain why everyone is not having the issue? After all no one has reported it by my alliance.
    Lormif said:

    AKKKTEK said:

    Lormif said:

    AKKKTEK said:

    Lormif said:

    zuffy said:

    Definitely something is wrong when many are reporting random connection and disconnect errors

    yes, but where, is it a regional network issue or a kabam issue.
    It's kabam issue same happening to me
    just because it is happening to you does not mean it is a kabam issue unless you happen to be at their headquarters, it could be you are taking the same network path as the others. It could be kabam, but it is odd that is only happening to a few people.
    It's reported by most of my alliance mates. Should I include SS of chat?
    What does that prove? "most"... If it was kabam's issue then can you explain why everyone is not having the issue? After all no one has reported it by my alliance.</blockquote
    All people reporting here are lier and you are saying true.Wow.I came here after half health penalty and saw this thread.My connection was working fine I checked YouTube it was working in 1080p.Agin fought again got connection error penalty.
  • LormifLormif Posts: 7,365 ★★★★★


    Non sequitor, all of these people can have issues and it not be on kabams side, that is not how the intenet works. You can have an issue connecting to kabam and not to youtube and again it could not be on kabam's side, it could be one of the routers you go through to get to kabam, backbone
  • DęłtåDęłtå Posts: 295
    I bet most of connection issues are uk
  • LormifLormif Posts: 7,365 ★★★★★
    Dęłtå said:

    I bet most of connection issues are uk

    The north east US is having a lot of issues right now:

    https://livemap.pingdom.com/
  • AKTEKAKTEK Posts: 308 ★★
    Lormif said:

    Dęłtå said:

    I bet most of connection issues are uk

    The north east US is having a lot of issues right now:

    https://livemap.pingdom.com/
    I am in India
  • TheRealApocTheRealApoc Posts: 317 ★★
    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
  • LormifLormif Posts: 7,365 ★★★★★
    AKKKTEK said:

    Lormif said:

    Dęłtå said:

    I bet most of connection issues are uk

    The north east US is having a lot of issues right now:

    https://livemap.pingdom.com/
    I am in India
    Unless I am mistaken India goes through the NE US to get to the rest of the US..


  • LormifLormif Posts: 7,365 ★★★★★

    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
    Its not just your network, but but that does not mean it is right at kabams servers either. The internet is why more complicated than just 2 hops.
  • AKTEKAKTEK Posts: 308 ★★
    Lormif said:

    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
    Its not just your network, but but that does not mean it is right at kabams servers either. The internet is why more complicated than just 2 hops.
    To prove your logic you will say anything.LOL.Every game has a local server man.I don't think you played PUBG.
  • AKTEKAKTEK Posts: 308 ★★
    AKKKTEK said:

    Lormif said:

    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
    Its not just your network, but but that does not mean it is right at kabams servers either. The internet is why more complicated than just 2 hops.
    To prove your logic you will say anything.LOL.Every game has a local server man.I don't think you played PUBG.
    In mcoc there is a region too.
  • LormifLormif Posts: 7,365 ★★★★★
    AKKKTEK said:

    Lormif said:

    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
    Its not just your network, but but that does not mean it is right at kabams servers either. The internet is why more complicated than just 2 hops.
    To prove your logic you will say anything.LOL.Every game has a local server man.I don't think you played PUBG.
    lol that is 100% incorrect, not every game has a local server, in fact most modern games do not. This game is one that does not. This game has a local client and a centralized server, located in a datacenter somewhere probably in the NA NW.

  • LormifLormif Posts: 7,365 ★★★★★
    AKKKTEK said:

    Lormif said:

    Dęłtå said:

    Hey guys, I'm sorry to hear you're experiencing connection issues.

    Generally speaking, there are many different factors which can cause connection issues to occur. However, just to be on the safe side, I've gone ahead and alerted the rest of the Team to your concerns so we can look into this further.

    If you haven't already, please respond below by providing the information outlined in our Bug Report Template.

    I understand it can be really frustrating when things like this happen so I'd like to thank you all in advance for your help and patience.

    Not trying to be that guy, but if everyone is having connection issues how can there be many different factors? I assume like myself people have been switching off wifi? Nothing wrong with my wifi. Has to be something server wise. I have people all over the world in my alliance and we are all having the same issues. 'Tis on Kabam end this time.
    It’s your network everything else works fine
    my network may make sense if it was just happening to me, but when it's affecting not only myself in my alliance but others around the globe then network is not the issue. I have taken my device off of wifi, placed back on wifi and have the same results. Meanwhile all my alliance mates are going through the same steps at the same time. So just my network doesn't make sense. #Science
    Its not just your network, but but that does not mean it is right at kabams servers either. The internet is why more complicated than just 2 hops.
    To prove your logic you will say anything.LOL.Every game has a local server man.I don't think you played PUBG.
    Incorrect, not every game has local server, these are probably in the NW of NA
  • ArylAryl Posts: 1,302 ★★★★
    I'm in South LA... so... care to explain? @Lormif
  • LormifLormif Posts: 7,365 ★★★★★
    Aryl said:

    I'm in South LA... so... care to explain? @Lormif

    take a look at the link You will notice a bright orange blinking in that general area:

    https://livemap.pingdom.com/, as well as up in the US NW
  • ArylAryl Posts: 1,302 ★★★★
    Lormif said:

    Aryl said:

    I'm in South LA... so... care to explain? @Lormif

    take a look at the link You will notice a bright orange blinking in that general area:

    https://livemap.pingdom.com/, as well as up in the US NW
    There is zero blinking. Like at all. None.

    Well... maybe a yellow every once in awhile.

    Other than that, nothing.
  • LormifLormif Posts: 7,365 ★★★★★
    Aryl said:

    Lormif said:

    Aryl said:

    I'm in South LA... so... care to explain? @Lormif

    take a look at the link You will notice a bright orange blinking in that general area:

    https://livemap.pingdom.com/, as well as up in the US NW
    There is zero blinking. Like at all. None.

    Well... maybe a yellow every once in awhile.

    Other than that, nothing.
    Are you BSing me?

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