Can't Collect Rewards [Merged Threads]

Nextgen1989

can't collect fantastic family and foes rewards.. restart again and again but still the same

Comments

I do 5* and 4* arenas. I get 2000 5*+200 6* along
with 500 4* and 200 5* shards. Units and battlechips are also why I do these arenas. It seems kinda impossible to get them done now as I can't even do them.

dnb009

I am not able to claim the special even though I have finished 20 fights against a hero tag champion. It Says claim but when I click nothing happens. Sometimes fight button is disabled.

dnb009

Not able to claim rewards after finishing appropriate number of fights and also issues seen like disable of fight button etc

Ohlinho

Same here. Grinded for hours to open a 5* but cant claim the shards so no 5* for me. And as a lovely bonus I have to sell all the soon expiring ISO that was going in to that champ instead of using it.

nickkala_648kalanda

Why I can't get my rewards from solo objectives, when I'm pushing on claim game is freezing. Restart game but still same.

Superfan

Yes, I am experiencing the same kind of problem. I have a moto z3 and when I try to get my solo reward I get kicked out of the game.

JGPeek

It has been 3 hours trying to clam those rewards but unable to claim them as if I do not claim them I cannot get the next milestone. Every time I try to clam then it appears like network issue but when I try on solo event pop-up nothing happens.

I am an android user and i am using oneplus 5T android pie version.

Please help @Kabam Miike @Kabam Lyra @RichTheMan

Leader13

Device : Motorola Moto G5
Android Version : 9
Game Version : 25.0.1
Cant claim rewards from special milestones missions ( win fight against villians). I have completed all fights and reward are showing : 1k 5star shards & tier 2 elemental crystal but doesnt get claimed even after tapping on claim now multiple times. There are 3 ways to claim it and none works.

And whenever I open stash to claim though there, it starts showing network issue sign and nowhere elese in game.

TaigaMini

Same as everyone else. I cannot claim the rewards from both "Special" tab and "Solo Events" / "Alliance Events" tabs. If I click on theh special tab nothing happens. When I try to claim the same rewards via the Rewards tab from the Overflow box thing on the front page, the game freezes with the cannot connect symbol in the bottom right. If I try to claim anything from the Solo/Alliance tabs, the game resets to front screen again with rewards still there.

THANOS199999

I'm having trouble claiming rewards... I've completed WIN FIGHTS AGAINST VILLAINS [5/5] just an houe ago... bur i was not able to claim them... PLZ HELP ME

Rog101

I can't get my rewards for anything

KevinUselton

Still not able to collect rewards on iOS. Also have alliance members who had to use revives in order to complete quest due to issues and spend units to get revives to complete quest. Also arenas are still not working properly.

THANOS199999

I have completed all 5 levels of WIN FIGHTS AGAINST VILLAINS special event of which last level i.e. 5th one which i completed like an hour ago i couldn't claim rewards for... PLZ HELP ME... clicking the button CLAIM NOW isn't working it seems nor does the CLAIM BUTTON FROM STASH is... PLZ HELP ME WITH THIS

95Huskers

I STILL CAN'T CLAIM MY REWARDS FOR MY MERCENARIES FIGHTS WON

SarumansBeard

Same as everyone else. I cannot claim the rewards from both "Special" tab and "Solo Events" / "Alliance Events" tabs. If I click on theh special tab nothing happens. When I try to claim the same rewards via the Rewards tab from the Overflow box thing on the front page, the game freezes with the cannot connect symbol in the bottom right. If I try to claim anything from the Solo/Alliance tabs, the game resets to front screen again with rewards still there.

Same here

Kabam Miike

Which one of the Objectives are you trying to claim for? (Eg. 1st, 2nd, 3rd...)

CaptainPoll

I dont know what the heck is going on with this game, firstly fights are not registered and now i am unable to claim my special quest rewards.

Kabam this time u better give a satisfactory compensation or I m done with this game

95Huskers

Reward # 1

CaptainPoll

4th

CaptainVanDyne

When I click claim nothing happens. Is this happening for anyone else? Will they just be available later?

unknown

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MoNsTeR_804

Um it says that you fixed the collecting rewards bug but i still can't collect it. It leads me to that disconnected page again. Or is it just me

MoNsTeR_804

@KabamMiike

Kaspy

I still cant claim either. I am trying to claim the 5th ovjective for the vilian fights

Farazz

Still not able to collect the objective rewards i have a video of the too

unknown

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MoNsTeR_804

Didn't Kabam say they fixed it? I still can't claim it

abqber

Not able to claim the final milestone rewards for winning fights against villains.
However I was able to claim the penultimate milestone rewards (4th) for winning fights against mercenaries.

Device: Lenovo Zuk Z2 Plus
Android version: 7.0
Game version: 25.0.1

Thanks and I appreciate the efforts the team is putting to resolve the issue.

MoNsTeR_804

Can you guys still claim the rewards from the little tick?

Neon_Blakk

Milestone & objective rewards are NOT fixed as @Kabam Miike stated as of 11pm PST. It kicks me out with a lost connection error.